/* =====================================================================
   Wiseo design system — navy #082552 + mint #02CEAB, Inter type
   ===================================================================== */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&family=Geist+Mono:wght@500&display=swap');

:root {
  --font: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  --mono: 'Geist Mono', ui-monospace, SFMono-Regular, Menlo, monospace;

  --canvas: #f5f6f8;
  --panel: #ffffff;
  --panel-2: #f8f9fb;
  --hover: #f2f4f7;
  --border: #e6e8ec;
  --border-strong: #d5d9e0;
  --text: #0b1628;
  --text-2: #3a4556;
  --muted: #697386;
  --faint: #9aa3b2;

  --navy: #082552;
  --navy-2: #0e3270;
  --mint: #02ceab;
  --mint-2: #21fcd2;
  --accent: #02ceab;
  --accent-dark: #007a65;
  --accent-soft: #e5f9f4;
  --accent-ring: rgba(2, 206, 171, .28);
  --primary: #082552;
  --primary-2: #123f86;
  --on-primary: #ffffff;

  --blue: #2f6fed; --violet: #7c5cfc; --amber: #e8a317; --red: #e5484d; --green: #12a150; --sky: #0ea5e9;
  --danger: #e5484d;
  --warn: #a15c07; --warn-soft: #fff6e5;
  --bot: #082552; --bot-soft: #eef2f9;

  --out: #e3f8f2; --out-text: #0b1628; --in: #ffffff; --chat-bg: #f5f6f8;

  --r-sm: 7px; --r: 10px; --r-lg: 14px; --r-xl: 18px;
  --shadow-xs: 0 1px 2px rgba(16, 24, 40, .05);
  --shadow: 0 1px 2px rgba(16, 24, 40, .04), 0 2px 8px -2px rgba(16, 24, 40, .06);
  --shadow-lg: 0 18px 48px -12px rgba(8, 20, 45, .28), 0 0 0 1px rgba(8, 20, 45, .06);

  --side-bg: #061837; --side-bg-2: #0a2250; --side-text: rgba(226, 236, 255, .66); --side-strong: #ffffff; --side-hover: rgba(255, 255, 255, .06); --side-border: rgba(255, 255, 255, .08);

  font-family: var(--font);
  font-size: 13px;
  line-height: 1.45;
  color-scheme: light;
  -webkit-font-smoothing: antialiased;
}
@media (prefers-color-scheme: dark) {
  :root {
    --canvas: #080d17; --panel: #0e1523; --panel-2: #121a2a; --hover: #172133; --border: #1d2738; --border-strong: #2a364b;
    --text: #e9eef6; --text-2: #c2cbd9; --muted: #8894a7; --faint: #5f6b80;
    --accent: #21fcd2; --accent-dark: #3de8c8; --accent-soft: rgba(33, 252, 210, .09); --accent-ring: rgba(33, 252, 210, .25);
    --primary: #21fcd2; --primary-2: #6affe3; --on-primary: #06172f;
    --warn: #f5b454; --warn-soft: rgba(245, 180, 84, .1); --bot: #1d3b78; --bot-soft: rgba(90, 130, 220, .12);
    --out: #0f3b3a; --out-text: #e6fffa; --in: #141d2e; --chat-bg: #0a101c;
    --shadow: 0 1px 2px rgba(0, 0, 0, .4); --shadow-lg: 0 18px 48px -12px rgba(0, 0, 0, .7), 0 0 0 1px var(--border);
    --side-bg: #050b17; --side-bg-2: #07142b;
    color-scheme: dark;
  }
}

* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; background: var(--canvas); color: var(--text); }
button, input, select, textarea { font: inherit; color: inherit; letter-spacing: inherit; }
a { color: var(--accent-dark); text-decoration: none; }
a:hover { text-decoration: underline; }
code, kbd { font-family: var(--mono); font-size: 11px; }
code { background: var(--hover); padding: 1px 6px; border-radius: 5px; }
kbd { background: var(--panel); border: 1px solid var(--border-strong); border-bottom-width: 2px; border-radius: 5px; padding: 0 5px; color: var(--muted); }
.hidden { display: none !important; }
.muted { color: var(--muted); }
.small { font-size: 11.5px; }
.grow { flex: 1; min-width: 0; }
.row { display: flex; gap: 8px; align-items: center; }
.row.wrap { flex-wrap: wrap; }
::selection { background: var(--accent-ring); }
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 10px; border: 3px solid transparent; background-clip: content-box; }
::-webkit-scrollbar-track { background: transparent; }
svg { flex: none; }

/* ------------------------------------------------------------------ controls */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; height: 32px; padding: 0 12px; border-radius: var(--r-sm);
  border: 1px solid var(--border); background: var(--panel); color: var(--text); font-weight: 550; font-size: 12.5px; cursor: pointer; white-space: nowrap;
  box-shadow: var(--shadow-xs); transition: background .12s, border-color .12s, transform .06s; }
.btn:hover { background: var(--hover); text-decoration: none; }
.btn:active { transform: translateY(.5px); }
.btn:disabled { opacity: .45; cursor: default; }
.btn svg { width: 15px; height: 15px; }
.btn.primary { background: var(--primary); border-color: var(--primary); color: var(--on-primary); box-shadow: 0 1px 2px rgba(8, 37, 82, .3), inset 0 1px 0 rgba(255, 255, 255, .08); }
.btn.primary:hover { background: var(--primary-2); border-color: var(--primary-2); }
.btn.mint { background: var(--mint); border-color: var(--mint); color: #062a24; }
.btn.danger { color: var(--danger); }
.btn.danger:hover { background: rgba(229, 72, 77, .08); }
.btn.ghost { border-color: transparent; background: transparent; box-shadow: none; color: var(--text-2); }
.btn.ghost:hover { background: var(--hover); }
.btn.sm { height: 26px; padding: 0 9px; font-size: 11.5px; border-radius: 6px; }
.btn.icon { width: 32px; padding: 0; }
.btn.icon.sm { width: 26px; }
.btn.primary-soft { background: var(--accent-soft); color: var(--accent-dark); border-color: transparent; box-shadow: none; font-size: 15px; }
.btn.icon.starred { color: var(--amber); }
.btn.icon.starred svg { fill: var(--amber); }
.input, select, textarea { width: 100%; border: 1px solid var(--border); background: var(--panel); border-radius: var(--r-sm); padding: 7px 10px; outline: none;
  transition: border-color .12s, box-shadow .12s; box-shadow: var(--shadow-xs); }
.input:focus, select:focus, textarea:focus { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-ring); }
select { appearance: none; padding-right: 28px; cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23697386' stroke-width='2.5'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat; background-position: right 9px center; }
textarea { resize: vertical; line-height: 1.5; }
label { display: block; font-size: 11.5px; font-weight: 550; color: var(--text-2); margin: 14px 0 6px; }
input[type=checkbox] { accent-color: var(--navy); }
.switch { position: relative; width: 34px; height: 20px; flex: none; margin: 0; display: inline-block; }
.switch input { opacity: 0; width: 0; height: 0; }
.switch span { position: absolute; inset: 0; background: var(--border-strong); border-radius: 20px; cursor: pointer; transition: .18s; }
.switch span::before { content: ''; position: absolute; width: 16px; height: 16px; left: 2px; top: 2px; background: #fff; border-radius: 50%; transition: .18s; box-shadow: 0 1px 3px rgba(0, 0, 0, .25); }
.switch input:checked + span { background: var(--mint); }
.switch input:checked + span::before { transform: translateX(14px); }
.seg { display: inline-grid; grid-auto-flow: column; background: var(--hover); border-radius: 8px; padding: 2px; gap: 2px; }
.seg button { border: 0; background: none; border-radius: 6px; padding: 4px 10px; font-weight: 550; font-size: 11.5px; cursor: pointer; color: var(--muted); }
.seg button.active { background: var(--panel); color: var(--text); box-shadow: var(--shadow-xs), 0 0 0 1px var(--border); }

.pill { display: inline-flex; align-items: center; gap: 4px; padding: 1px 8px; height: 20px; border-radius: 99px; font-size: 11px; font-weight: 600; background: var(--hover); color: var(--text-2); }
.pill.open { background: var(--accent-soft); color: var(--accent-dark); }
.pill.bot { background: var(--bot-soft); color: var(--navy); }
.pill.warn { background: var(--warn-soft); color: var(--warn); }
.pill svg { width: 12px; height: 12px; }
@media (prefers-color-scheme: dark) { .pill.bot { color: #9fb7ff; } }
.badge { background: var(--mint); color: #062a24; border-radius: 99px; font-size: 10.5px; font-weight: 700; padding: 0 6px; min-width: 18px; height: 18px; display: inline-grid; place-items: center; }
.tag { display: inline-flex; gap: 4px; align-items: center; background: var(--hover); border: 1px solid var(--border); border-radius: 6px; padding: 1px 7px; font-size: 11.5px; color: var(--text-2); margin: 0 4px 4px 0; }
.tag button { border: 0; background: none; cursor: pointer; color: var(--faint); padding: 0; }

.avatar { width: 36px; height: 36px; border-radius: 50%; background: var(--navy); color: #fff; display: grid; place-items: center; font-weight: 650; flex: none; font-size: 12px; letter-spacing: .02em; position: relative; }
.avatar.sm { width: 28px; height: 28px; font-size: 10.5px; }
.avatar.xs { width: 20px; height: 20px; font-size: 8.5px; }
.avatar.xl { width: 64px; height: 64px; font-size: 18px; }

.card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 18px; box-shadow: var(--shadow); }
.banner { padding: 9px 12px; font-size: 12px; border-radius: var(--r); margin-bottom: 10px; display: flex; gap: 8px; align-items: center; }
.banner svg { width: 15px; height: 15px; }
.banner.warn { background: var(--warn-soft); color: var(--warn); }
.banner.bot { background: var(--bot-soft); color: var(--text-2); }
.empty { display: grid; place-items: center; height: 100%; color: var(--muted); text-align: center; padding: 28px; }
.empty b { color: var(--text); font-size: 13px; }
.empty p { margin: 6px 0 0; }
.empty-ico { width: 48px; height: 48px; border-radius: 14px; background: var(--accent-soft); color: var(--accent-dark); display: grid; place-items: center; margin: 0 auto 12px; }
.empty-ico svg { width: 22px; height: 22px; }
.divider { display: flex; align-items: center; gap: 10px; color: var(--faint); font-size: 11.5px; }
.divider::before, .divider::after { content: ''; flex: 1; height: 1px; background: var(--border); }

table { width: 100%; border-collapse: separate; border-spacing: 0; background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); overflow: hidden; box-shadow: var(--shadow); }
th, td { text-align: left; padding: 11px 14px; border-bottom: 1px solid var(--border); vertical-align: middle; }
th { font-size: 11px; color: var(--muted); font-weight: 600; background: var(--panel-2); }
tr:last-child td { border-bottom: 0; }
tr:hover td { background: var(--panel-2); }

/* ------------------------------------------------------------------ shell */
.shell { display: grid; grid-template-columns: 236px 1fr; height: 100vh; }
.nav { background: linear-gradient(180deg, var(--side-bg), var(--side-bg-2)); color: var(--side-text); display: flex; flex-direction: column; padding: 14px 10px; gap: 1px; overflow: auto; border-right: 1px solid var(--side-border); }
.nav .brand { display: flex; align-items: center; gap: 10px; padding: 4px 8px 16px; }
.nav .brand img.brand-logo { height: 24px; }
.nav .brand .brand-logo.light { display: none !important; }
.nav .brand .brand-logo.dark { display: block !important; }
.nav .brand .icon { width: 30px; height: 30px; border-radius: 9px; display: none; }
.nav-search { display: flex; align-items: center; gap: 8px; margin: 0 2px 10px; padding: 7px 10px; border-radius: 8px; border: 1px solid var(--side-border); background: rgba(255, 255, 255, .04); color: var(--side-text); cursor: pointer; font-size: 12px; }
.nav-search:hover { background: rgba(255, 255, 255, .07); }
.nav-search svg { width: 14px; height: 14px; }
.nav-search kbd { margin-left: auto; background: rgba(255, 255, 255, .06); border-color: var(--side-border); color: var(--side-text); }
.nav-group { font-size: 11px; font-weight: 600; color: rgba(226, 236, 255, .38); padding: 16px 10px 5px; letter-spacing: .02em; }
.nav a { display: flex; align-items: center; gap: 10px; padding: 7px 10px; border-radius: 8px; color: var(--side-text); font-weight: 500; font-size: 12.5px; position: relative; transition: background .12s, color .12s; }
.nav a:hover { background: var(--side-hover); color: var(--side-strong); text-decoration: none; }
.nav a.active { background: rgba(33, 252, 210, .1); color: var(--side-strong); }
.nav a.active::before { content: ''; position: absolute; left: -10px; top: 7px; bottom: 7px; width: 3px; border-radius: 0 3px 3px 0; background: var(--mint-2); }
.nav a.active svg { color: var(--mint-2); }
.nav a svg { width: 17px; height: 17px; opacity: .9; }
.nav a span { flex: 1; }
.nav-count:empty { display: none; }
.nav-count { background: var(--mint); color: #062a24; border-radius: 99px; font-size: 10.5px; font-weight: 700; min-width: 19px; height: 18px; display: grid; place-items: center; padding: 0 5px; }
.nav .spacer { flex: 1; min-height: 16px; }
.me { display: flex; align-items: center; gap: 10px; padding: 8px; border-radius: 10px; border: 1px solid var(--side-border); background: rgba(255, 255, 255, .03); }
.me b { display: block; font-size: 12.5px; color: var(--side-strong); font-weight: 600; }
.me .muted { color: var(--side-text); }
.me a { padding: 6px; border-radius: 7px; display: grid; }
.me a svg { width: 16px; height: 16px; }
.me .avatar { background: var(--mint); color: #062a24; }

.main { overflow: hidden; display: flex; flex-direction: column; min-width: 0; }
.topbar { height: 52px; flex: none; display: flex; align-items: center; gap: 8px; padding: 0 18px; border-bottom: 1px solid var(--border); background: var(--panel); }
.topbar .crumb { font-weight: 650; font-size: 13px; letter-spacing: -.01em; }
.topbar .crumb span { color: var(--faint); font-weight: 500; }
.topbar .status { display: inline-flex; align-items: center; gap: 6px; font-size: 11.5px; color: var(--muted); padding: 0 10px; height: 28px; border: 1px solid var(--border); border-radius: 99px; background: var(--panel); cursor: pointer; }
.topbar .status i { width: 7px; height: 7px; border-radius: 50%; background: var(--green); box-shadow: 0 0 0 3px rgba(18, 161, 80, .15); }
.topbar .status.off i { background: var(--faint); box-shadow: none; }
.bell { position: relative; }
.bell .dot-count { position: absolute; top: 2px; right: 2px; min-width: 15px; height: 15px; border-radius: 99px; background: var(--red); color: #fff; font-size: 9.5px; font-weight: 700; display: grid; place-items: center; padding: 0 3px; border: 2px solid var(--panel); }
.view { flex: 1; min-height: 0; overflow: hidden; display: flex; flex-direction: column; }
.page { padding: 26px 30px 40px; overflow: auto; height: 100%; }
.page > * { max-width: 1240px; margin-left: auto; margin-right: auto; }
.page.wide > * { max-width: 1400px; }
.page h1 { font-size: 18px; font-weight: 700; letter-spacing: -.025em; margin: 0 auto 18px; }
.page h2 { font-size: 13px; font-weight: 650; margin: 30px auto 12px; letter-spacing: -.01em; }
.page-head { display: flex; align-items: flex-end; gap: 16px; margin-bottom: 18px; }
.page-head h1 { margin-bottom: 4px !important; }
.page-head p { margin: 0; }

.dropdown { position: fixed; z-index: 80; width: 360px; max-height: 460px; overflow: auto; background: var(--panel); border-radius: var(--r-lg); box-shadow: var(--shadow-lg); animation: pop .14s ease-out; }
.dropdown-head { display: flex; align-items: center; padding: 12px 14px; border-bottom: 1px solid var(--border); font-weight: 650; }
.dd-item { display: flex; gap: 10px; padding: 10px 14px; border-bottom: 1px solid var(--border); cursor: pointer; font-size: 12.5px; }
.dd-item:hover { background: var(--panel-2); }
.dd-item:last-child { border-bottom: 0; }
.dd-item .ico { width: 30px; height: 30px; border-radius: 8px; display: grid; place-items: center; background: var(--accent-soft); color: var(--accent-dark); flex: none; }
.dd-item .ico svg { width: 15px; height: 15px; }

/* command palette */
.cmdk-bg { position: fixed; inset: 0; z-index: 90; background: rgba(6, 14, 30, .45); backdrop-filter: blur(3px); display: flex; justify-content: center; align-items: flex-start; padding-top: 12vh; animation: fade .12s; }
.cmdk { width: 620px; max-width: calc(100% - 32px); max-height: 460px; background: var(--panel); border-radius: 16px; box-shadow: var(--shadow-lg); display: flex; flex-direction: column; overflow: hidden; animation: pop .15s ease-out; }
.cmdk-input { display: flex; align-items: center; gap: 10px; padding: 14px 16px; border-bottom: 1px solid var(--border); }
.cmdk-input svg { width: 18px; height: 18px; color: var(--muted); }
.cmdk-input input { border: 0; outline: none; background: none; font-size: 13.5px; width: 100%; }
.cmdk-list { overflow: auto; padding: 6px; }
.cmdk-group { font-size: 11px; font-weight: 600; color: var(--faint); padding: 10px 10px 4px; }
.cmdk-item { display: flex; align-items: center; gap: 10px; padding: 9px 10px; border-radius: 9px; cursor: pointer; }
.cmdk-item svg { width: 16px; height: 16px; color: var(--muted); }
.cmdk-item.sel { background: var(--hover); }
.cmdk-item.sel svg { color: var(--accent-dark); }
.cmdk-item .hint { margin-left: auto; color: var(--faint); font-size: 11.5px; }
.cmdk-foot { display: flex; gap: 14px; padding: 8px 14px; border-top: 1px solid var(--border); color: var(--faint); font-size: 11px; }

/* ------------------------------------------------------------------ dashboard */
.hero { display: flex; align-items: center; gap: 16px; margin-bottom: 20px; }
.hero h1 { margin: 0 0 4px !important; }
.hero p { margin: 0; }
.eyebrow { font-size: 11px; font-weight: 600; color: var(--muted); margin-bottom: 4px; }
.big { font-size: 15px; font-weight: 700; letter-spacing: -.02em; display: block; }
.cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 12px; }
.cards.four { grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); }
.kpi { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 15px 16px 13px; box-shadow: var(--shadow); display: flex; flex-direction: column; gap: 2px; position: relative; overflow: hidden; min-height: 108px; }
.kpi .l { color: var(--muted); font-size: 12px; font-weight: 500; display: flex; align-items: center; gap: 6px; }
.kpi .l svg { width: 14px; height: 14px; }
.kpi .n { font-size: 23px; font-weight: 700; letter-spacing: -.03em; font-variant-numeric: tabular-nums; margin-top: 4px; }
.kpi .delta { font-size: 11px; font-weight: 600; color: var(--muted); }
.kpi .delta.up { color: var(--green); }
.kpi .delta.down { color: var(--red); }
.kpi svg.spark { position: absolute; right: 12px; bottom: 14px; width: 96px; height: 34px; }
.card.mini { padding: 16px; }
.stat .n { font-size: 23px; font-weight: 700; letter-spacing: -.03em; }
.stat .l { color: var(--muted); font-size: 11.5px; }
.stat.open .n { color: var(--accent-dark); }
.dash-grid { display: grid; grid-template-columns: 2fr 1fr; gap: 12px; margin-top: 12px; }
.panel { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); box-shadow: var(--shadow); padding: 16px 18px; min-width: 0; }
.panel-head { display: flex; align-items: center; gap: 10px; margin-bottom: 12px; }
.panel-head b { font-size: 12.5px; font-weight: 650; }
.chart { width: 100%; height: 230px; display: block; overflow: visible; }
.chart text { font-size: 10.5px; fill: var(--faint); font-family: var(--font); }
.legend { display: flex; gap: 14px; font-size: 11.5px; color: var(--muted); }
.legend i { display: inline-block; width: 8px; height: 8px; border-radius: 2px; margin-right: 5px; }
.bars .bar-row { display: grid; grid-template-columns: 100px 1fr 34px; gap: 10px; align-items: center; padding: 6px 0; font-size: 12px; }
.bars .track { height: 8px; background: var(--hover); border-radius: 99px; overflow: hidden; }
.bars .fill { height: 100%; border-radius: 99px; }
.bars .v { text-align: right; font-variant-numeric: tabular-nums; color: var(--text-2); font-weight: 600; }
.tasks { display: grid; grid-template-columns: repeat(auto-fill, minmax(340px, 1fr)); gap: 10px; }
.task { display: flex; align-items: center; gap: 12px; background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 13px 15px; box-shadow: var(--shadow); }
.task .num { width: 26px; height: 26px; border-radius: 50%; border: 1.5px solid var(--border-strong); display: grid; place-items: center; font-size: 11px; font-weight: 700; color: var(--muted); flex: none; }
.task.done .num { background: var(--mint); border-color: var(--mint); color: #062a24; }
.task .num svg { width: 13px; height: 13px; }
.task b { display: block; font-weight: 600; }
.task.done b { color: var(--muted); }
.progress { height: 6px; background: var(--hover); border-radius: 99px; overflow: hidden; }
.progress > i { display: block; height: 100%; background: linear-gradient(90deg, var(--mint), var(--mint-2)); border-radius: 99px; }
.account { gap: 16px; }
.feed-row { display: flex; gap: 10px; padding: 9px 0; border-bottom: 1px solid var(--border); font-size: 12px; align-items: flex-start; }
.feed-row:last-child { border-bottom: 0; }

/* ------------------------------------------------------------------ inbox */
.pro-inbox { display: grid; grid-template-columns: 220px 350px 1fr 320px; height: 100%; min-height: 0; background: var(--panel); }
.pro-inbox > * { min-height: 0; border-right: 1px solid var(--border); }
.pro-inbox > *:last-child { border-right: 0; }
.ib-nav { padding: 14px 8px; overflow: auto; background: var(--panel-2); }
.ib-nav-title { font-weight: 650; font-size: 11.5px; color: var(--muted); padding: 0 10px 8px; }
.ib-nav a { display: flex; align-items: center; gap: 9px; padding: 6px 10px; border-radius: 7px; cursor: pointer; color: var(--text-2); font-size: 12.5px; font-weight: 500; }
.ib-nav a:hover { background: var(--hover); text-decoration: none; }
.ib-nav a.active { background: var(--panel); color: var(--text); font-weight: 600; box-shadow: var(--shadow-xs), 0 0 0 1px var(--border); }
.ib-nav a svg { width: 15px; height: 15px; color: var(--muted); }
.ib-nav a.active svg { color: var(--accent-dark); }
.ib-nav a span { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ib-nav .cnt { font-size: 11px; color: var(--faint); font-weight: 600; font-variant-numeric: tabular-nums; }
.ib-nav .cnt.hot { background: var(--red); color: #fff; border-radius: 99px; padding: 0 6px; }
.ib-nav-group { font-size: 11px; font-weight: 600; color: var(--faint); padding: 16px 10px 5px; }
.dot { width: 8px; height: 8px; border-radius: 3px; flex: none; margin: 0 3px; }

.ib-list { display: flex; flex-direction: column; background: var(--panel); }
.ib-list-head { padding: 12px 12px 8px; display: flex; flex-direction: column; gap: 8px; border-bottom: 1px solid var(--border); }
.ib-list-head h2 { margin: 0; font-size: 13.5px; font-weight: 700; letter-spacing: -.015em; }
.ib-search { display: flex; align-items: center; gap: 8px; background: var(--panel-2); border: 1px solid var(--border); border-radius: 8px; padding: 0 10px; transition: .12s; }
.ib-search:focus-within { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-ring); background: var(--panel); }
.ib-search svg { width: 14px; height: 14px; color: var(--faint); }
.ib-search input { border: 0; background: transparent; outline: none; padding: 7px 0; width: 100%; font-size: 12px; }
.ib-tools select { width: auto; padding: 3px 26px 3px 8px; font-size: 11.5px; border-radius: 6px; box-shadow: none; }
.ib-bulkbar { display: flex; align-items: center; gap: 6px; background: var(--accent-soft); border-radius: 8px; padding: 6px 8px; flex-wrap: wrap; }
.ib-bulkbar label { margin: 0; }
.ib-bulkbar select { width: auto; flex: 1; padding: 3px 26px 3px 8px; font-size: 11.5px; }
.ib-convs { overflow: auto; flex: 1; }
.conv { display: flex; gap: 10px; padding: 11px 12px; cursor: pointer; border-bottom: 1px solid var(--border); position: relative; transition: background .1s; }
.conv:hover { background: var(--panel-2); }
.conv.active { background: var(--accent-soft); }
.conv.active::before { content: ''; position: absolute; left: 0; top: 0; bottom: 0; width: 3px; background: var(--mint); }
.conv .top { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.conv .name { font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-size: 12.5px; }
.conv .time { font-size: 11px; color: var(--faint); flex: none; font-variant-numeric: tabular-nums; }
.conv .prev { color: var(--muted); font-size: 12px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 1px; }
.conv.unread .name { font-weight: 750; }
.conv.unread .prev { color: var(--text); }
.conv .pick { margin-top: 10px; }
.ai-dot { position: absolute; right: -3px; bottom: -3px; width: 16px; height: 16px; border-radius: 50%; background: var(--navy); color: var(--mint-2); display: grid; place-items: center; border: 2px solid var(--panel); }
.ai-dot svg { width: 9px; height: 9px; }
.star-on svg { width: 11px; height: 11px; fill: var(--amber); color: var(--amber); margin-right: 4px; vertical-align: -1px; }
.chips { display: flex; align-items: center; gap: 5px; margin-top: 6px; flex-wrap: wrap; }
.stage { --c: #64748b; display: inline-flex; align-items: center; gap: 5px; font-size: 11px; font-weight: 600; color: var(--text-2); background: var(--panel); border: 1px solid var(--border); padding: 0 7px; height: 20px; border-radius: 6px; white-space: nowrap; }
.stage::before { content: ''; width: 6px; height: 6px; border-radius: 2px; background: var(--c); }
.lbl { font-size: 11px; background: var(--hover); padding: 0 7px; height: 20px; border-radius: 6px; color: var(--muted); display: inline-flex; align-items: center; gap: 3px; }
.lbl svg, .sla svg { width: 11px; height: 11px; }
.lbl.fu { color: var(--warn); background: var(--warn-soft); }
.sla { font-size: 11px; font-weight: 600; display: inline-flex; align-items: center; gap: 3px; color: var(--muted); height: 20px; }
.sla.soon { color: var(--amber); }
.sla.late { color: #fff; background: var(--red); padding: 0 7px; border-radius: 6px; }
.assignee { width: 20px; height: 20px; border-radius: 50%; color: #fff; font-size: 8.5px; font-weight: 700; display: grid; place-items: center; flex: none; }
.ib-search-head { padding: 8px 12px; font-size: 11.5px; color: var(--muted); border-bottom: 1px solid var(--border); }
mark { background: rgba(2, 206, 171, .25); color: inherit; border-radius: 3px; padding: 0 1px; }

.chat { display: flex; flex-direction: column; min-height: 0; background: var(--chat-bg); }
.chat-head { display: flex; align-items: center; gap: 8px; padding: 9px 14px; background: var(--panel); border-bottom: 1px solid var(--border); flex-wrap: wrap; min-height: 56px; }
.chat-head .who { flex: 1; min-width: 150px; }
.chat-head .who b { display: block; font-size: 13px; font-weight: 650; }
.win { display: inline-flex; align-items: center; gap: 3px; font-weight: 550; }
.win svg { width: 11px; height: 11px; }
.win.ok { color: var(--accent-dark); }
.win.closed { color: var(--red); }
.stage-select { --c: #64748b; width: auto; height: 30px; padding: 0 28px 0 10px; font-size: 12px; font-weight: 600; border-radius: 7px; box-shadow: none; border-left: 3px solid var(--c); }
.ai-seg { margin: 0; }
.back-btn { display: none !important; }
.msgs { flex: 1; overflow: auto; padding: 20px 6%; display: flex; flex-direction: column; gap: 3px; }
.msg { max-width: 66%; padding: 7px 11px 5px; border-radius: 12px; border-bottom-left-radius: 4px; background: var(--in); align-self: flex-start; box-shadow: 0 0 0 1px var(--border), var(--shadow-xs); word-wrap: break-word; line-height: 1.5; font-size: 12.5px; }
.msg .text { white-space: pre-wrap; }
.msg.out { align-self: flex-end; background: var(--out); color: var(--out-text); border-radius: 12px; border-bottom-right-radius: 4px; box-shadow: 0 0 0 1px rgba(2, 206, 171, .18); }
.msg.out.bot { background: var(--navy); color: #fff; box-shadow: none; }
.msg.out.bot a { color: var(--mint-2); }
.msg.out.bot .meta, .msg.out.bot .src { color: rgba(255, 255, 255, .6); }
.msg.system { align-self: center; background: transparent; color: var(--faint); font-size: 11px; box-shadow: none; padding: 4px 8px; max-width: 90%; text-align: center; }
.msg .meta { font-size: 10.5px; color: var(--faint); text-align: right; margin-top: 2px; display: flex; gap: 5px; justify-content: flex-end; font-variant-numeric: tabular-nums; }
.msg .src { font-size: 11px; font-weight: 650; color: var(--muted); margin-bottom: 2px; }
.msg img, .msg video { max-width: 280px; max-height: 320px; border-radius: 8px; display: block; margin: 2px 0 4px; }
.msg.failed { box-shadow: 0 0 0 1.5px var(--red); }
.msg .err { color: var(--red); font-size: 11px; }
.msg .doc { display: inline-flex; gap: 6px; align-items: center; }
.msg .doc svg { width: 15px; height: 15px; }
.msg.note { align-self: stretch; max-width: 100%; background: #fffbea; color: #5c4400; box-shadow: 0 0 0 1px #f5e3a1; border-radius: 10px; }
.msg.note .src { color: #8a6500; display: flex; align-items: center; gap: 5px; }
.msg.note .src svg { width: 12px; height: 12px; }
.msg.note .meta { color: #a88532; }
.mention { color: var(--blue); background: rgba(47, 111, 237, .1); border-radius: 4px; padding: 0 3px; font-weight: 600; }
.tick.read { color: var(--sky); }
.day { align-self: center; font-size: 11px; font-weight: 600; color: var(--faint); margin: 12px 0 6px; display: flex; align-items: center; gap: 10px; width: 100%; }
.day::before, .day::after { content: ''; flex: 1; height: 1px; background: var(--border); }

.composer { background: var(--panel); border-top: 1px solid var(--border); padding: 10px 14px 12px; }
.composer-box { border: 1px solid var(--border-strong); border-radius: 12px; background: var(--panel); position: relative; transition: .12s; }
.composer-box:focus-within { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-ring); }
.composer-box.note { background: #fffbea; border-color: #eed98a; }
.composer-box.note:focus-within { box-shadow: 0 0 0 3px rgba(238, 217, 138, .45); }
.composer-tabs { display: flex; align-items: center; gap: 2px; padding: 6px 6px 0; }
.composer-tabs button { border: 0; background: none; padding: 4px 9px; border-radius: 6px; font-size: 11.5px; font-weight: 600; color: var(--muted); cursor: pointer; display: inline-flex; gap: 5px; align-items: center; }
.composer-tabs button svg { width: 12px; height: 12px; }
.composer-tabs button.active { background: var(--hover); color: var(--text); }
.composer-box.note .composer-tabs button.active { background: #f7e8a8; color: #5c4400; }
.composer-box textarea { border: 0 !important; box-shadow: none !important; background: transparent !important; resize: none; min-height: 48px; max-height: 200px; padding: 8px 12px; border-radius: 0; }
.composer-actions { display: flex; align-items: center; gap: 2px; padding: 2px 6px 6px; }
.composer-actions .btn.icon { width: 30px; height: 30px; border-radius: 7px; font-weight: 700; color: var(--muted); }
.composer-actions .btn.primary { height: 30px; }
.ghost-link { border: 0; background: none; color: var(--accent-dark); font-weight: 600; font-size: 11.5px; cursor: pointer; display: inline-flex; gap: 5px; align-items: center; padding: 4px 8px; border-radius: 6px; }
.ghost-link:hover { background: var(--accent-soft); }
.ghost-link svg { width: 13px; height: 13px; }
.ai-draft { border: 1px solid rgba(2, 206, 171, .35); background: linear-gradient(135deg, var(--accent-soft), transparent 70%); border-radius: 12px; padding: 10px 12px; margin-bottom: 10px; }
.ai-draft b { display: inline-flex; gap: 6px; align-items: center; color: var(--accent-dark); font-size: 12px; }
.ai-draft b svg { width: 14px; height: 14px; }
.ai-draft-text { white-space: pre-wrap; margin-top: 6px; font-size: 12.5px; }
.popover { position: absolute; left: 8px; right: 8px; bottom: calc(100% + 6px); background: var(--panel); border-radius: 12px; box-shadow: var(--shadow-lg); max-height: 280px; overflow: auto; z-index: 20; padding: 5px; }
.pop-item { padding: 7px 9px; border-radius: 8px; cursor: pointer; display: flex; flex-wrap: wrap; align-items: center; gap: 6px; font-size: 12.5px; }
.pop-item .muted { flex-basis: 100%; }
.pop-item.sel, .pop-item:hover { background: var(--hover); }

.side { background: var(--panel-2); overflow: auto; padding: 12px; }
.side-card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 14px; margin-bottom: 10px; }
.side-card.center { text-align: center; }
.side-card .avatar.xl { margin: 4px auto 10px; }
.side h3 { font-size: 11px; margin: 14px 0 7px; color: var(--muted); font-weight: 600; }
.side-card > h3:first-child { margin-top: 0; }
.side select { font-size: 12.5px; }
.order { border: 1px solid var(--border); border-radius: var(--r); padding: 10px; margin-top: 8px; font-size: 12px; line-height: 1.5; }
.order b { display: flex; justify-content: space-between; }
.tagbox { display: flex; flex-wrap: wrap; gap: 4px; align-items: center; }
.tagbox input { border: 1px dashed var(--border-strong); background: transparent; border-radius: 6px; padding: 2px 8px; font-size: 11.5px; width: 84px; outline: none; }
.tagbox input:focus { border-color: var(--accent); width: 130px; }
.tagbox .tag { margin: 0; }
.fu-row { display: flex; gap: 10px; align-items: center; padding: 9px 0; border-bottom: 1px solid var(--border); font-size: 12px; }
.fu-row:last-child { border-bottom: 0; }
.fu-row svg { width: 15px; height: 15px; color: var(--warn); }
.fu-row.late b { color: var(--red); }
.note-card { display: flex; align-items: center; gap: 10px; border-radius: var(--r-lg); padding: 11px 13px; margin-bottom: 10px; font-size: 12px; }
.note-card svg { width: 15px; height: 15px; }
.note-card.warn { background: var(--warn-soft); color: var(--warn); border: 1px solid rgba(161, 92, 7, .15); }
.note-card.ok { background: var(--accent-soft); color: var(--accent-dark); }
.snooze-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-top: 8px; }

/* ------------------------------------------------------------------ team */
.tabbar { display: flex; gap: 2px; border-bottom: 1px solid var(--border); margin-bottom: 18px !important; overflow-x: auto; }
.tabbar button { border: 0; background: none; padding: 9px 12px; font-weight: 550; color: var(--muted); cursor: pointer; border-bottom: 2px solid transparent; margin-bottom: -1px; white-space: nowrap; font-size: 12.5px; }
.tabbar button:hover { color: var(--text); }
.tabbar button.active { color: var(--text); border-bottom-color: var(--navy); font-weight: 650; }
@media (prefers-color-scheme: dark) { .tabbar button.active { border-bottom-color: var(--mint); } }
.member-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 12px; }
.member-card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 16px; display: flex; flex-direction: column; gap: 12px; box-shadow: var(--shadow); }
.member-card.inactive { opacity: .55; }
.member-card select { font-size: 12.5px; }
.online { position: absolute; right: -1px; bottom: -1px; width: 11px; height: 11px; border-radius: 50%; background: var(--green); border: 2px solid var(--panel); }
.member-meta { display: flex; justify-content: space-between; font-size: 11.5px; color: var(--muted); }
.matrix-wrap { overflow: auto; }
.matrix td.c, .matrix th { text-align: center; }
.matrix th:first-child, .matrix td:first-child { text-align: left; position: sticky; left: 0; background: var(--panel); z-index: 1; min-width: 240px; }
.matrix th a { color: var(--text); font-weight: 650; }
.matrix tr.grp td { background: var(--panel-2) !important; font-size: 11px; font-weight: 650; color: var(--muted); }
.matrix input { width: 16px; height: 16px; cursor: pointer; }
.perm-list { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-top: 14px; }
.perm-group { border: 1px solid var(--border); border-radius: var(--r); padding: 10px 12px; }
.perm-group-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 4px; }
.perm { display: flex; gap: 10px; align-items: flex-start; margin: 0; padding: 6px 4px; color: var(--text); font-size: 12.5px; cursor: pointer; border-radius: 6px; font-weight: 400; }
.perm:hover { background: var(--panel-2); }
.perm input { margin-top: 3px; }
.perm b { font-weight: 550; }
.perm small { display: block; color: var(--muted); font-size: 11px; }
.reply-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(320px, 1fr)); gap: 12px; }
.reply-card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 14px; box-shadow: var(--shadow); }
.reply-card p { white-space: pre-wrap; color: var(--muted); font-size: 12.5px; margin: 8px 0 10px; }
.timeline { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); box-shadow: var(--shadow); }
.tl-row { display: flex; gap: 12px; align-items: center; padding: 11px 16px; border-bottom: 1px solid var(--border); font-size: 12.5px; }
.tl-row:last-child { border-bottom: 0; }

/* ------------------------------------------------------------------ modal / toast */
.modal-bg { position: fixed; inset: 0; background: rgba(6, 14, 30, .45); backdrop-filter: blur(3px); display: grid; place-items: center; z-index: 50; padding: 16px; animation: fade .12s; }
.modal { background: var(--panel); border-radius: 16px; padding: 22px; width: 520px; max-width: 100%; max-height: 90vh; overflow: auto; box-shadow: var(--shadow-lg); animation: pop .16s ease-out; }
.modal.wide { width: 760px; }
.modal h2 { margin: 0 0 6px; font-size: 15px; font-weight: 700; letter-spacing: -.02em; }
.modal .actions { display: flex; justify-content: flex-end; gap: 8px; margin-top: 20px; }
.tpl-preview { background: var(--chat-bg); padding: 12px 14px; border-radius: var(--r); white-space: pre-wrap; font-size: 12.5px; margin-top: 10px; border: 1px solid var(--border); }
.toast { position: fixed; left: 50%; transform: translateX(-50%); bottom: 22px; background: #0b1628; color: #fff; padding: 10px 16px; border-radius: 10px; z-index: 100; max-width: 90%; font-weight: 500; box-shadow: var(--shadow-lg); animation: toastin .18s; font-size: 12.5px; }
.toast.error { background: var(--red); }
@keyframes fade { from { opacity: 0; } }
@keyframes pop { from { opacity: 0; transform: translateY(6px) scale(.985); } }
@keyframes toastin { from { opacity: 0; transform: translate(-50%, 8px); } }
.skeleton { height: 120px; border-radius: var(--r-lg); background: linear-gradient(90deg, var(--hover), var(--panel-2), var(--hover)); background-size: 200% 100%; animation: shimmer 1.2s infinite; }
@keyframes shimmer { to { background-position: -200% 0; } }

/* ------------------------------------------------------------------ calls */
.call { position: fixed; right: 22px; bottom: 22px; z-index: 60; animation: pop .2s ease-out; }
.call-card { background: radial-gradient(120% 120% at 0% 0%, #123f86, #061837 60%); color: #fff; border-radius: 20px; padding: 26px 24px 22px; width: 300px; text-align: center; box-shadow: var(--shadow-lg); border: 1px solid rgba(255, 255, 255, .08); }
.call-avatar { width: 72px; height: 72px; border-radius: 50%; background: linear-gradient(135deg, var(--mint-2), var(--mint)); color: #062a24; margin: 0 auto 12px; display: grid; place-items: center; font-size: 23px; font-weight: 800; }
.call-name { font-size: 16px; font-weight: 700; }
.call-state { opacity: .7; margin: 4px 0 20px; font-size: 12.5px; }
.call-actions { display: flex; gap: 10px; justify-content: center; }
.call-actions button { border: 0; border-radius: 99px; padding: 10px 18px; cursor: pointer; color: #fff; font-weight: 650; }
.call-actions .accept { background: var(--mint); color: #062a24; }
.call-actions .reject { background: var(--red); }
.call-actions .mute { background: rgba(255, 255, 255, .14); }
.ringing .call-avatar { animation: pulse 1.2s infinite; }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 rgba(33, 252, 210, .55); } 100% { box-shadow: 0 0 0 22px rgba(33, 252, 210, 0); } }

/* ------------------------------------------------------------------ login */
.auth { position: relative; min-height: 100vh; display: flex; flex-direction: column; align-items: center; justify-content: center; padding: 32px 16px; overflow: hidden;
  background: radial-gradient(1100px 650px at 50% -18%, #133f88 0%, #082552 45%, #041330 100%); }
.auth-glow { position: absolute; border-radius: 50%; filter: blur(90px); pointer-events: none; }
.auth-glow.g1 { width: 520px; height: 520px; background: #02ceab; top: -180px; left: -140px; opacity: .3; }
.auth-glow.g2 { width: 460px; height: 460px; background: #21fcd2; bottom: -200px; right: -120px; opacity: .18; }
.auth-grid { position: absolute; inset: 0; pointer-events: none; opacity: .5;
  background-image: linear-gradient(rgba(255, 255, 255, .035) 1px, transparent 1px), linear-gradient(90deg, rgba(255, 255, 255, .035) 1px, transparent 1px);
  background-size: 44px 44px; mask-image: radial-gradient(circle at 50% 40%, #000 20%, transparent 70%); -webkit-mask-image: radial-gradient(circle at 50% 40%, #000 20%, transparent 70%); }
.auth-card { position: relative; z-index: 1; width: 420px; max-width: 100%; background: var(--panel); border-radius: 24px; padding: 62px 34px 30px; text-align: center;
  box-shadow: 0 30px 80px rgba(2, 10, 30, .45), 0 0 0 1px rgba(255, 255, 255, .06); animation: pop .35s ease-out; margin-top: 44px; }
.auth-icon { position: absolute; top: -46px; left: 50%; transform: translateX(-50%); width: 92px; height: 92px; border-radius: 24px;
  box-shadow: 0 16px 40px rgba(2, 206, 171, .35), 0 0 0 6px var(--panel); animation: float 5s ease-in-out infinite; }
.auth-icon img { width: 100%; height: 100%; border-radius: 24px; display: block; }
@keyframes float { 0%, 100% { transform: translate(-50%, 0); } 50% { transform: translate(-50%, -6px); } }
.auth-logo { display: block; height: 38px; margin: 6px auto 10px; }
.auth-sub { color: var(--muted); margin: 0 0 24px; font-size: 13px; }
.auth-sub b { color: var(--text); font-weight: 600; }
.auth .google-btn { display: flex; justify-content: center; margin: 0 auto; min-height: 44px; }
.auth .divider { margin: 20px 0 14px; }
.auth-form { display: flex; flex-direction: column; gap: 10px; text-align: left; }
.field { display: flex; align-items: center; gap: 10px; margin: 0; border: 1px solid var(--border); background: var(--panel-2); border-radius: 12px; padding: 0 14px; transition: .15s; font-weight: 400; }
.field:focus-within { border-color: var(--accent); background: var(--panel); box-shadow: 0 0 0 3px var(--accent-ring); }
.field span { color: var(--faint); display: grid; place-items: center; }
.field svg { width: 17px; height: 17px; }
.field input { border: 0; background: transparent; outline: none; padding: 12px 0; width: 100%; font-size: 13px; }
.auth-submit { width: 100%; height: 44px; font-size: 13px; border-radius: 12px; margin-top: 4px; }
.auth-submit span { transition: transform .15s; }
.auth-submit:hover span { transform: translateX(3px); }
.auth-foot { position: relative; z-index: 1; margin-top: 24px; color: rgba(255, 255, 255, .55); font-size: 12px; text-align: center; }
.brand-logo.dark { display: none; }
@media (prefers-color-scheme: dark) {
  .brand-logo.light { display: none !important; }
  .brand-logo.dark { display: block; }
  .msg.note { background: #2b2410; color: #f8e7a8; box-shadow: 0 0 0 1px #4d3f14; }
  .msg.note .src, .msg.note .meta { color: #d9b650; }
  .composer-box.note { background: #221d0c; border-color: #4d3f14; }
  .composer-box.note .composer-tabs button.active { background: #4d3f14; color: #f8e7a8; }
  .mention { color: #93b4ff; }
}

/* ------------------------------------------------------------------ responsive */
@media (max-width: 1500px) { .pro-inbox { grid-template-columns: 210px 330px 1fr; } .pro-inbox > .side { display: none; } }
@media (max-width: 1180px) {
  .shell { grid-template-columns: 64px 1fr; }
  .nav .brand img.brand-logo { display: none !important; } .nav .brand .icon { display: block; } .nav .brand { justify-content: center; padding: 4px 0 14px; }
  .nav a span, .nav-group, .me .grow, .nav-search span, .nav-search kbd { display: none; }
  .nav a { justify-content: center; } .nav-search { justify-content: center; } .me { flex-direction: column; border: 0; background: none; padding: 0; }
  .nav-count { position: absolute; top: 2px; right: 4px; }
  .pro-inbox { grid-template-columns: 320px 1fr; } .ib-nav { display: none; }
  .dash-grid { grid-template-columns: 1fr; }
}
@media (max-width: 760px) {
  .shell { grid-template-columns: 1fr; grid-template-rows: 1fr 60px; }
  .nav { order: 2; flex-direction: row; justify-content: space-around; padding: 0 4px; overflow: hidden; background: var(--side-bg); }
  .nav .brand, .nav-group, .me, .nav .spacer, .nav-search, .nav a[data-nav="bot"], .nav a[data-nav="contacts"], .nav a[data-nav="team"] { display: none; }
  .nav a { flex-direction: column; gap: 2px; font-size: 10px; padding: 8px 6px; }
  .nav a.active::before { display: none; }
  .topbar { padding: 0 12px; } .topbar .status { display: none; }
  .pro-inbox { grid-template-columns: 1fr; }
  .pro-inbox > * { border: 0; }
  .pro-inbox.has-chat .ib-list { display: none; }
  .pro-inbox:not(.has-chat) .chat { display: none; }
  .back-btn { display: inline-flex !important; }
  .ai-seg, #snooze-btn, #star-btn { display: none !important; }
  .msgs { padding: 12px; } .msg { max-width: 86%; }
  .page { padding: 18px 14px; }
  .perm-list { grid-template-columns: 1fr; }
  .call { left: 14px; right: 14px; bottom: 72px; } .call-card { width: auto; }
  .auth-card { padding: 58px 22px 26px; border-radius: 20px; }
}
.cards.kpis { grid-template-columns: repeat(4, 1fr); }
@media (max-width: 1100px) { .cards.kpis { grid-template-columns: repeat(2, 1fr); } }

/* integrations */
.integ-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(360px, 1fr)); gap: 12px; }
.integ { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 16px 18px; box-shadow: var(--shadow); }
.integ-head { display: flex; gap: 12px; align-items: center; margin-bottom: 4px; }
.integ-logo { width: 34px; height: 34px; border-radius: 9px; color: #fff; display: grid; place-items: center; font-weight: 800; flex: none; }
.integ .input.mono, .integ-copy .input { font-family: var(--mono); font-size: 11.5px; }
.integ-copy { margin-top: 6px; padding-top: 4px; border-top: 1px dashed var(--border); }

/* template builder */
.pill.bad { background: rgba(229, 72, 77, .1); color: var(--red); }
.tpl-builder { display: grid; grid-template-columns: 1fr 300px; gap: 20px; }
.tpl-phone { background: var(--panel-2); border-radius: var(--r-lg); padding: 14px; border: 1px solid var(--border); align-self: start; position: sticky; top: 0; }
.wa-screen { background: #efe7de url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='40' height='40'%3E%3Ccircle cx='2' cy='2' r='1' fill='%23d9cfc4'/%3E%3C/svg%3E"); border-radius: 12px; padding: 14px 12px; min-height: 260px; }
.wa-bubble { background: #fff; color: #111; border-radius: 8px; border-top-left-radius: 0; padding: 8px 10px 18px; font-size: 12.5px; line-height: 1.45; position: relative; box-shadow: 0 1px 1px rgba(0,0,0,.1); }
.wa-foot { color: #8696a0; font-size: 11.5px; margin-top: 6px; }
.wa-time { position: absolute; right: 8px; bottom: 4px; font-size: 10px; color: #8696a0; }
.wa-btn { background: #fff; color: #027eb5; text-align: center; border-radius: 8px; padding: 8px; margin-top: 4px; font-size: 12.5px; font-weight: 500; box-shadow: 0 1px 1px rgba(0,0,0,.1); }
@media (max-width: 760px) { .tpl-builder { grid-template-columns: 1fr; } }

.lib-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 12px; }
.lib-card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 14px; box-shadow: var(--shadow); display: flex; flex-direction: column; gap: 6px; }
.wa-screen.mini { min-height: 0; padding: 10px; margin-top: 6px; flex: 1; }
.check-box { border: 1px solid var(--border); border-radius: var(--r); padding: 12px 14px; margin-top: 12px; background: var(--panel-2); }

/* WhatsApp account page */
.acct-section { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-xl); padding: 18px; margin-top: 12px; box-shadow: var(--shadow); }
.acct-head { display: flex; align-items: center; gap: 12px; margin-bottom: 14px; }
.acct-head b { font-size: 13.5px; }
.acct-ico { width: 36px; height: 36px; border-radius: 10px; display: grid; place-items: center; background: rgba(47,111,237,.1); color: var(--blue); flex: none; }
.acct-ico svg { width: 18px; height: 18px; }
.acct-ico.red { background: rgba(229,72,77,.1); color: var(--red); }
.acct-ico.violet { background: rgba(124,92,252,.1); color: var(--violet); }
.acct-ico.green { background: var(--accent-soft); color: var(--accent-dark); }
.acct-ico.blue { background: rgba(47,111,237,.1); color: var(--blue); }
.acct-section .kpi { min-height: 116px; gap: 8px; }
.health-card { background: var(--panel-2); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 14px; }
.health-card .row { font-size: 12.5px; }
.health-issue { margin-top: 10px; border-radius: 10px; padding: 10px; font-size: 11.5px; line-height: 1.45; background: var(--warn-soft); color: var(--warn); }
.health-issue.bad { background: rgba(229,72,77,.08); color: var(--red); }
.health-issue b { display: block; margin-bottom: 2px; }
.mini-stat { border-radius: 12px; padding: 14px; }
.mini-stat b { font-size: 23px; display: block; margin-top: 4px; }
.mini-stat.ok { background: var(--accent-soft); color: var(--accent-dark); }
.mini-stat.bad { background: rgba(229,72,77,.08); color: var(--red); }
.split-bar { height: 8px; border-radius: 99px; background: var(--blue); overflow: hidden; margin: 14px 0 6px; }
.split-bar i { display: block; height: 100%; background: var(--mint); }
@media (max-width: 1100px) { .acct-section .cards.four, .cards[style*="repeat(3"] { grid-template-columns: 1fr 1fr !important; } }

/* collapsible sidebar */
.nav .brand { position: relative; }
.nav-toggle { margin-left: auto; width: 30px; height: 30px; border-radius: 8px; border: 0; background: transparent; color: var(--side-text); display: grid; place-items: center; cursor: pointer; flex: none; }
.nav-toggle:hover { background: var(--side-hover); color: var(--side-strong); }
.nav-toggle svg { width: 18px; height: 18px; }
.shell { transition: grid-template-columns .2s ease; }
.shell.collapsed { grid-template-columns: 68px 1fr; }
.shell.collapsed .nav { padding: 14px 8px; }
.shell.collapsed .nav .brand { flex-direction: column; gap: 10px; padding: 4px 0 12px; justify-content: center; }
.shell.collapsed .nav .brand img.brand-logo { display: none !important; }
.shell.collapsed .nav .brand .icon { display: block; }
.shell.collapsed .nav-toggle { margin: 0 auto; }
.shell.collapsed .nav a span, .shell.collapsed .nav-group, .shell.collapsed .me .grow, .shell.collapsed .nav-search span, .shell.collapsed .nav-search kbd { display: none; }
.shell.collapsed .nav a { justify-content: center; padding: 9px 0; }
.shell.collapsed .nav a.active::before { left: -8px; }
.shell.collapsed .nav-search { justify-content: center; padding: 8px 0; }
.shell.collapsed .nav-group + a, .shell.collapsed .nav-group { margin-top: 0; }
.shell.collapsed .me { flex-direction: column; border: 0; background: none; padding: 0; gap: 6px; }
.shell.collapsed .nav-count { position: absolute; top: 2px; right: 6px; }
@media (max-width: 1180px) { .nav-toggle { display: none; } }

/* audience */
.aud-segs { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 12px; }
.seg-chip { display: inline-flex; align-items: center; gap: 6px; height: 30px; padding: 0 12px; border-radius: 99px; border: 1px solid var(--border); background: var(--panel); cursor: pointer; font-weight: 550; font-size: 12px; color: var(--text-2); }
.seg-chip svg { width: 13px; height: 13px; }
.seg-chip.active { background: var(--primary); color: var(--on-primary); border-color: var(--primary); }
.seg-chip.active .muted { color: inherit; opacity: .7; }
.seg-chip.ghost { border-style: dashed; color: var(--accent-dark); }
.aud-toolbar { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-bottom: 10px; }
.aud-toolbar .btn .badge { margin-left: 2px; }
.aud-filterpanel { background: var(--panel); border: 1px solid var(--border); border-radius: var(--r-lg); padding: 16px; margin-bottom: 10px; box-shadow: var(--shadow); }
.fp-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 14px; }
.chipbox { display: inline-flex; align-items: center; gap: 5px; margin: 0 4px 4px 0; padding: 3px 9px; border: 1px solid var(--border); border-radius: 99px; font-size: 11.5px; font-weight: 500; color: var(--text-2); cursor: pointer; }
.chipbox:has(input:checked) { background: var(--accent-soft); border-color: var(--accent); color: var(--accent-dark); }
.chipbox input { display: none; }
.aud-bulk { display: flex; gap: 8px; align-items: center; background: var(--accent-soft); border-radius: var(--r); padding: 8px 12px; margin-bottom: 10px; }
.aud-bulk select { width: auto; }
.aud-table { overflow: auto; border-radius: var(--r-lg); }
table.aud { min-width: 1100px; }
table.aud td { padding: 9px 14px; }
table.aud .mono { font-family: var(--mono); font-size: 11.5px; }
.cust { display: flex; align-items: center; gap: 9px; color: var(--text); cursor: pointer; }
.cust:hover { text-decoration: none; color: var(--accent-dark); }
.stage-pill { --c: #697386; width: auto; height: 28px; padding: 0 26px 0 10px; border-radius: 8px; font-size: 11.5px; font-weight: 600; color: var(--c); border-color: color-mix(in srgb, var(--c) 35%, transparent); background-color: color-mix(in srgb, var(--c) 7%, var(--panel)); box-shadow: none; }
.tag-add { width: 22px; height: 22px; border-radius: 6px; border: 1px dashed var(--border-strong); background: none; color: var(--muted); cursor: pointer; }
.aud-pager { display: flex; align-items: center; gap: 6px; margin-top: 12px; flex-wrap: wrap; }
.aud-pager select { width: auto; }

/* resizable panes & columns */
body.resizing { cursor: col-resize !important; user-select: none; }
body.resizing * { cursor: col-resize !important; }
.pro-inbox { position: relative; grid-template-columns: var(--ib-nav, 220px) var(--ib-list, 350px) minmax(360px, 1fr) var(--ib-side, 320px); }
.pane-grip { position: absolute; top: 0; bottom: 0; width: 7px; margin-left: -4px; cursor: col-resize; z-index: 5; }
.pane-grip::after { content: ""; position: absolute; left: 3px; top: 0; bottom: 0; width: 1px; background: transparent; transition: background .15s; }
.pane-grip:hover::after, body.resizing .pane-grip::after { background: var(--accent); width: 2px; }
.pane-grip[data-pane="nav"] { left: var(--ib-nav, 220px); }
.pane-grip[data-pane="list"] { left: calc(var(--ib-nav, 220px) + var(--ib-list, 350px)); }
.pane-grip[data-pane="side"] { right: var(--ib-side, 320px); margin-left: 0; margin-right: -4px; }
@media (max-width: 1500px) { .pro-inbox { grid-template-columns: var(--ib-nav, 210px) var(--ib-list, 330px) 1fr; } .pane-grip[data-pane="side"] { display: none; } }
@media (max-width: 1100px) { .pro-inbox { grid-template-columns: var(--ib-list, 320px) 1fr; } .pane-grip[data-pane="nav"] { display: none; } .pane-grip[data-pane="list"] { left: var(--ib-list, 320px); } }
@media (max-width: 760px) { .pane-grip { display: none; } }
.shell { position: relative; grid-template-columns: var(--nav-w, 236px) 1fr; }
.shell.collapsed { grid-template-columns: 68px 1fr; }
.shell > .pane-grip { left: var(--nav-w, 236px); }
.shell.collapsed > .pane-grip { display: none; }
body.resizing .shell { transition: none; }
table.aud { table-layout: fixed; width: max-content; min-width: 100%; }
table.aud th { position: relative; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
table.aud td { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
table.aud td .row.wrap { flex-wrap: nowrap; overflow: hidden; }
.col-grip { position: absolute; right: 0; top: 0; bottom: 0; width: 8px; cursor: col-resize; }
.col-grip::after { content: ""; position: absolute; right: 3px; top: 25%; bottom: 25%; width: 2px; border-radius: 2px; background: var(--border-strong); opacity: 0; transition: opacity .15s; }
table.aud th:hover .col-grip::after, body.resizing .col-grip::after { opacity: 1; background: var(--accent); }
.auth-foot a { color: inherit; opacity: .85; }

/* automation */
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 12px; }
.grid3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; }
.col { display: flex; flex-direction: column; }
.ellipsis { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.card.flush { padding: 0; overflow: auto; }
.card.flush table.aud { min-width: 900px; }
.wh-days { display: flex; flex-direction: column; gap: 6px; margin: 8px 0 4px; }
.wh-row { display: grid; grid-template-columns: 150px 1fr auto 1fr; gap: 8px; align-items: center; }
.wh-row .input { height: 34px; }
.wh-row:has(input[data-day]:not(:checked)) input[type=time] { opacity: .4; pointer-events: none; }
.mode-list { display: flex; flex-direction: column; gap: 8px; margin-bottom: 12px; }
.mode { display: flex; gap: 10px; align-items: flex-start; padding: 12px; border: 1px solid var(--border); border-radius: var(--r); cursor: pointer; }
.mode.active { border-color: var(--accent); background: var(--accent-soft); }
.mode input { margin-top: 3px; }
.rule-row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-bottom: 8px; font-size: 12.5px; }
.rule-row select, .rule-row .input { width: auto; height: 32px; }
@media (max-width: 760px) { .grid2, .grid3 { grid-template-columns: 1fr; } .wh-row { grid-template-columns: 1fr 1fr; } }

/* compact layout: narrower sidebar, no sidebar scrollbar */
.shell { grid-template-columns: var(--nav-w, 208px) 1fr; }
.shell > .pane-grip { left: var(--nav-w, 208px); }
.shell.collapsed { grid-template-columns: 60px 1fr; }
.nav { padding: 12px 8px; scrollbar-width: none; -ms-overflow-style: none; }
.nav::-webkit-scrollbar { display: none; width: 0; height: 0; }
.nav .brand { padding: 2px 6px 12px; }
.nav .brand img.brand-logo { height: 21px; }
.nav-search { margin: 0 2px 6px; padding: 6px 9px; }
.nav-group { padding: 12px 8px 4px; }
.nav a { padding: 6px 9px; gap: 9px; }
.nav a svg { width: 16px; height: 16px; }
.nav a.active::before { left: -8px; }
.me { padding: 8px; }

/* ==================================================================== inbox v2 (card panels) */
.pro-inbox { --gap: 10px; gap: var(--gap); padding: var(--gap); background: #eef0f4; position: relative;
  grid-template-columns: var(--ib-nav, 240px) var(--ib-list, 340px) minmax(380px, 1fr) var(--ib-side, 340px); }
.pro-inbox > * { border-right: 0 !important; }
.pro-inbox.no-nav { grid-template-columns: var(--ib-list, 340px) minmax(380px, 1fr) var(--ib-side, 340px); }
.pro-inbox.no-side { grid-template-columns: var(--ib-nav, 240px) var(--ib-list, 340px) minmax(380px, 1fr); }
.pro-inbox.no-nav.no-side { grid-template-columns: var(--ib-list, 340px) minmax(380px, 1fr); }
.pro-inbox.no-nav .ib-nav, .pro-inbox.no-side .side { display: none; }
.pro-inbox.no-nav .pane-grip[data-pane="nav"], .pro-inbox.no-side .pane-grip[data-pane="side"] { display: none; }
.pro-inbox .pane-grip[data-pane="nav"] { left: calc(var(--gap) + var(--ib-nav, 240px) + 5px); }
.pro-inbox .pane-grip[data-pane="list"] { left: calc(var(--gap) * 2 + var(--ib-nav, 240px) + var(--ib-list, 340px) + 5px); }
.pro-inbox.no-nav .pane-grip[data-pane="list"] { left: calc(var(--gap) + var(--ib-list, 340px) + 5px); }
.pro-inbox .pane-grip[data-pane="side"] { right: calc(var(--gap) + var(--ib-side, 340px) + 5px); margin-right: -4px; }
.pro-inbox .pane-grip::after { display: none; }
.gx-card { background: #fff; border: 1px solid #e6e8ec; border-radius: 16px; overflow: hidden; min-height: 0; }
.gx-icon-btn { width: 34px; height: 34px; border-radius: 9px; border: 0; background: none; color: #52606d; display: inline-grid; place-items: center; cursor: pointer; flex: none; }
.gx-icon-btn:hover { background: #f2f4f7; color: #111827; }
.gx-icon-btn svg { width: 20px; height: 20px; }
.gx-icon-btn.sm { width: 28px; height: 28px; } .gx-icon-btn.sm svg { width: 17px; height: 17px; color: #9aa4b2; }

/* nav panel */
.pro-inbox .ib-nav { background: #fff; padding: 12px 10px; overflow: auto; scrollbar-width: none; }
.pro-inbox .ib-nav::-webkit-scrollbar { display: none; }
.gx-nav-head { display: flex; align-items: center; gap: 10px; padding: 2px 4px 12px; margin-bottom: 8px; border-bottom: 1px solid #eef0f3; }
.gx-nav-head b { font-size: 14px; font-weight: 600; color: #111827; }
.gx-nav-logo { width: 36px; height: 36px; border-radius: 10px; background: #111827; color: #fff; display: grid; place-items: center; }
.gx-nav-logo svg { width: 19px; height: 19px; }
.gx-grp, .pro-inbox .ib-nav a { display: flex; align-items: center; gap: 11px; width: 100%; padding: 9px 10px; border: 0; background: none; border-radius: 9px; font-size: 13px; font-weight: 500; color: #374151; cursor: pointer; text-align: left; }
.gx-grp { font-weight: 600; color: #1f2937; margin-top: 2px; }
.gx-grp:first-of-type, .gx-grp[data-grp="you"] { background: #f3f4f6; }
.gx-grp span, .pro-inbox .ib-nav a span { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.gx-grp svg, .pro-inbox .ib-nav a svg { width: 18px; height: 18px; color: #6b7280; flex: none; }
.gx-grp > svg:last-child { width: 15px; height: 15px; transition: transform .15s; }
.gx-grp.open > svg:last-child { transform: rotate(180deg); }
.gx-grp[data-grp="you"] > svg:first-child { color: #4f46e5; }
.pro-inbox .ib-nav a.sub { padding-left: 38px; font-size: 13px; color: #4b5563; }
.pro-inbox .ib-nav a.sub svg { width: 16px; height: 16px; }
.pro-inbox .ib-nav a:hover, .gx-grp:hover { background: #f5f6f8; text-decoration: none; }
.pro-inbox .ib-nav a.active { background: #f0f1f4; color: #111827; font-weight: 600; box-shadow: none; }
.pro-inbox .ib-nav a.active svg { color: #111827; }
.pro-inbox .ib-nav .cnt { font-size: 11.5px; color: #6b7280; font-weight: 600; }
.pro-inbox .ib-nav .cnt.hot { background: #111827; color: #fff; border-radius: 99px; padding: 0 7px; line-height: 20px; }
.gx-sep { height: 1px; background: #eef0f3; margin: 8px 4px; }
.pro-inbox .ib-nav .dot { width: 8px; height: 8px; border-radius: 50%; margin: 0 4px; }

/* chat list */
.pro-inbox .ib-list { display: flex; flex-direction: column; }
.gx-list-head { padding: 18px 18px 0; display: flex; flex-direction: column; gap: 14px; position: relative; }
.gx-list-head h2 { font-size: 16px; font-weight: 600; margin: 0; color: #111827; letter-spacing: -.01em; }
.gx-search { flex: 1; display: flex; align-items: center; gap: 8px; border: 1px solid #e5e7eb; border-radius: 12px; padding: 0 12px; height: 44px; background: #fff; flex-direction: row-reverse; }
.gx-search:focus-within { border-color: #9ca3af; }
.gx-search svg { width: 18px; height: 18px; color: #374151; }
.gx-search input { border: 0; outline: none; background: none; width: 100%; font-size: 13px; }
.gx-filter { width: 44px; height: 44px; border: 1px solid #e5e7eb; border-radius: 12px; background: #fff; display: grid; place-items: center; cursor: pointer; position: relative; color: #374151; flex: none; }
.gx-filter svg { width: 19px; height: 19px; }
.gx-filter .dot-on { position: absolute; top: -4px; right: -4px; width: 11px; height: 11px; border-radius: 50%; background: #4b5b73; border: 2px solid #fff; }
.gx-tabs { display: flex; gap: 6px; border-bottom: 1px solid #e5e7eb; margin: 0 -2px; }
.gx-tabs button { border: 0; background: none; padding: 10px 18px; font-size: 13px; font-weight: 500; color: #6b7280; cursor: pointer; border-bottom: 2px solid transparent; margin-bottom: -1px; }
.gx-tabs button.active { color: #111827; border-bottom-color: #111827; }
.pro-inbox .ib-bulkbar { margin-bottom: 8px; }
.pro-inbox .ib-convs { padding: 10px 10px 6px; overflow: auto; flex: 1; }
.gx-conv { display: flex; gap: 12px; align-items: flex-start; padding: 13px 12px; border-radius: 14px; cursor: pointer; border: 1px solid transparent; margin-bottom: 2px; }
.gx-conv:hover { background: #f8f9fb; }
.gx-conv.active { background: #fff; border-color: #e5e7eb; box-shadow: 0 2px 8px rgba(16, 24, 40, .06); }
.gx-conv .r1 { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; }
.gx-conv .name { font-size: 13px; font-weight: 500; color: #111827; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.gx-conv.unread .name { font-weight: 650; }
.gx-conv .time { font-size: 11.5px; color: #6b7280; flex: none; }
.gx-conv .r2 { display: flex; align-items: center; gap: 6px; margin-top: 6px; }
.gx-conv .prev { color: #6b7280; font-size: 12.5px; margin-top: 4px; }
.gx-conv .pick { margin-top: 12px; }
.gx-stage { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; font-weight: 600; letter-spacing: .01em;
  color: color-mix(in srgb, var(--c, #64748b) 78%, #0f172a); background: none; border-radius: 5px; padding: 0; white-space: nowrap; }
.gx-stage::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: var(--c, #64748b); flex: none; }
.gx-stage.on { color: color-mix(in srgb, var(--c, #64748b) 85%, #0f172a); }
.gx-unread { min-width: 22px; height: 22px; border-radius: 99px; background: #1f2937; color: #fff; font-size: 11.5px; font-weight: 600; display: grid; place-items: center; padding: 0 6px; }
.gx-caught { text-align: center; padding: 34px 10px 20px; color: #6b7280; }
.gx-caught span { display: inline-grid; place-items: center; width: 44px; height: 44px; border-radius: 50%; background: #ecfdf3; color: #16a34a; margin-bottom: 8px; }
.gx-caught span svg { width: 24px; height: 24px; }
.gx-caught b { display: block; font-size: 13.5px; font-weight: 500; color: #374151; }
.gx-caught p { margin: 4px 0 0; font-size: 12.5px; }

/* avatars */
.gx-av { --av: #64748b; width: 46px; height: 46px; border-radius: 50%; flex: none; display: grid; place-items: center; font-weight: 600; font-size: 14px; color: var(--av); background: color-mix(in srgb, var(--av) 14%, #fff); }
.gx-av.sm { width: 34px; height: 34px; font-size: 12.5px; }
.gx-av.md { width: 44px; height: 44px; font-size: 14px; }
.gx-av.xl { width: 86px; height: 86px; font-size: 23px; margin: 0 auto 12px; }
.gx-av-wrap { position: relative; flex: none; }
.gx-av-wrap .online { position: absolute; right: 0; bottom: 1px; width: 11px; height: 11px; border-radius: 50%; background: #22c55e; border: 2px solid #fff; }
.gx-av-wrap .ai-dot { right: -2px; bottom: -2px; }

/* popover menus */
.gx-menu-wrap { position: relative; }
.gx-popmenu { position: absolute; z-index: 40; background: #fff; border: 1px solid #e5e7eb; border-radius: 12px; box-shadow: 0 12px 32px rgba(16, 24, 40, .14); padding: 6px; min-width: 210px; top: calc(100% + 6px); left: 0; }
.gx-list-head > .gx-popmenu { top: 120px; left: auto; right: 18px; }
.gx-popmenu.right { left: auto; right: 0; }
.gx-popmenu.up { top: auto; bottom: calc(100% + 8px); }
.gx-popmenu button { display: flex; align-items: center; gap: 10px; width: 100%; border: 0; background: none; padding: 8px 10px; border-radius: 8px; font-size: 13px; color: #1f2937; cursor: pointer; text-align: left; }
.gx-popmenu button:hover, .gx-popmenu button.on { background: #f3f4f6; }
.gx-popmenu button svg { width: 17px; height: 17px; color: #6b7280; }
.gx-popmenu .eyebrow { padding: 8px 10px 4px; }
.gx-popmenu .sep { height: 1px; background: #eef0f3; margin: 6px 0; }
.gx-popmenu .dot { width: 8px; height: 8px; border-radius: 50%; }
.gx-popmenu.emoji { display: grid; grid-template-columns: repeat(8, 34px); min-width: 0; }
.gx-popmenu.emoji button { font-size: 16px; padding: 4px; justify-content: center; }

/* chat */
.pro-inbox .chat { background: #fff; }
.pro-inbox .chat-head { gap: 12px; padding: 12px 16px; min-height: 72px; border-bottom: 1px solid #eef0f3; flex-wrap: nowrap; background: #fff; }
.pro-inbox .chat-head .who { flex: 1; min-width: 0; }
.pro-inbox .chat-head .who b { font-size: 16px; font-weight: 600; color: #111827; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.pro-inbox .chat-head .who .muted { font-size: 13px; color: #6b7280; }
.gx-status { font-size: 12.5px; font-weight: 500; color: #2563eb; background: #eff6ff; border-radius: 99px; padding: 1px 10px; display: inline-flex; align-items: center; gap: 5px; }
.gx-status::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.gx-status.bot { color: #0f766e; background: #ecfdf5; }
.gx-status.closed { color: #6b7280; background: #f3f4f6; }
.gx-window { display: inline-flex; align-items: center; gap: 6px; padding: 6px 14px; border-radius: 99px; background: #fffbeb; border: 1px solid #fde68a; color: #b45309; font-size: 13px; font-weight: 600; white-space: nowrap; }
.gx-window svg { width: 17px; height: 17px; }
.gx-window.closed { background: #fef2f2; border-color: #fecaca; color: #b91c1c; }
.pro-inbox .msgs { background-color: #f6f7f9; background-image: radial-gradient(#e3e6ea 1px, transparent 1px); background-size: 18px 18px; padding: 18px 5%; gap: 8px; }
.pro-inbox .day { margin: 10px 0; } .pro-inbox .day::before, .pro-inbox .day::after { display: none; }
.pro-inbox .day span { background: #fff; border: 1px solid #e5e7eb; border-radius: 99px; padding: 4px 16px; font-size: 13px; font-weight: 500; color: #374151; box-shadow: 0 1px 2px rgba(16, 24, 40, .05); }
.gx-in { display: flex; gap: 12px; align-items: flex-start; align-self: flex-start; max-width: 72%; }
.gx-av-gap { width: 34px; flex: none; }
.pro-inbox .msg { font-size: 13px; line-height: 1.55; padding: 10px 16px 8px; border-radius: 10px; box-shadow: 0 1px 2px rgba(16, 24, 40, .06); max-width: 70%; background: #fff; }
.pro-inbox .gx-in .msg { max-width: 100%; }
.pro-inbox .msg .meta { font-size: 11.5px; color: #6b7280; justify-content: flex-start; margin-top: 4px; }
.pro-inbox .msg.out { background: #e6f7e9; color: #111827; box-shadow: 0 1px 2px rgba(16, 24, 40, .06); border-radius: 10px; }
.pro-inbox .msg.out .meta { justify-content: flex-end; }
.pro-inbox .msg.out.bot { background: #e6f7e9; color: #111827; }
.pro-inbox .msg.out.bot .meta, .pro-inbox .msg.out.bot .src { color: inherit; }
.pro-inbox .msg .src { font-size: 13px; font-weight: 600; color: #15803d; margin-bottom: 3px; }
.pro-inbox .msg .src.ai { color: #dc2626; }
.pro-inbox .tick { color: #6b7280; } .pro-inbox .tick.read { color: #3b82f6; }
.gx-event { align-self: center; display: flex; gap: 12px; align-items: flex-start; background: #ecfdf3; border: 1px solid #bbf7d0; border-radius: 10px; padding: 12px 18px; min-width: min(420px, 90%); max-width: 90%; }
.gx-event > svg { width: 18px; height: 18px; color: #16a34a; margin-top: 2px; flex: none; }
.gx-event b { font-size: 13px; font-weight: 500; color: #111827; } .gx-event .muted { font-size: 12.5px; }

/* composer */
.pro-inbox .composer { background: #fff; border-top: 1px solid #eef0f3; padding: 12px 18px 16px; }
.gx-compose { border: 1px solid #e5e7eb !important; border-radius: 14px !important; box-shadow: 0 1px 3px rgba(16, 24, 40, .05); }
.gx-compose:focus-within { border-color: #cbd2da !important; box-shadow: 0 1px 3px rgba(16, 24, 40, .08) !important; }
.gx-compose-top { display: flex; align-items: center; padding: 10px 14px 0; }
.gx-channel { display: inline-flex; align-items: center; gap: 7px; border: 0; background: none; font-size: 13.5px; font-weight: 600; color: #111827; cursor: pointer; padding: 2px; }
.gx-channel svg { width: 19px; height: 19px; } .gx-channel > svg:last-child { width: 15px; height: 15px; color: #6b7280; }
.gx-compose textarea { font-size: 13px !important; padding: 8px 16px !important; min-height: 64px !important; }
.gx-compose-bar { display: flex; align-items: center; gap: 4px; padding: 4px 10px 10px; }
.gx-tool { width: 36px; height: 36px; border: 0; background: none; border-radius: 9px; display: grid; place-items: center; color: #4b5563; cursor: pointer; }
.gx-tool:hover { background: #f3f4f6; }
.gx-tool svg { width: 20px; height: 20px; }
.gx-kbd { font-size: 12.5px; color: #6b7280; display: inline-flex; gap: 6px; align-items: center; margin-left: 6px; }
.gx-kbd kbd { background: #111827; color: #fff; border: 0; font-size: 11.5px; padding: 2px 6px; border-radius: 4px; }
.gx-send { display: inline-flex; align-items: center; gap: 8px; height: 40px; padding: 0 18px; border-radius: 10px; border: 0; background: #f3f4f6; color: #9ca3af; font-size: 13.5px; font-weight: 600; cursor: pointer; }
.gx-send svg { width: 18px; height: 18px; }
.gx-send.ready { background: #111827; color: #fff; }
.pro-inbox .composer .banner { font-size: 12.5px; margin-bottom: 8px; }

/* contact info */
.pro-inbox .side { background: #fff; padding: 0; display: flex; flex-direction: column; overflow: hidden; }
.gx-side-head { display: flex; align-items: center; padding: 16px 16px 12px 20px; border-bottom: 1px solid #eef0f3; }
.gx-side-head b { font-size: 14px; font-weight: 600; color: #111827; }
.gx-side-scroll { overflow: auto; padding: 14px; display: flex; flex-direction: column; gap: 12px; background: #fafbfc; flex: 1; }
.gx-box { background: #fff; border: 1px solid #e8eaee; border-radius: 16px; padding: 16px; box-shadow: 0 1px 2px rgba(16, 24, 40, .04); }
.gx-box.flush { padding: 4px 0; }
.gx-profile { text-align: center; }
.gx-pname { display: block; font-size: 17px; font-weight: 600; color: #111827; }
.gx-phone { font-size: 13.5px; color: #4b5563; margin: 6px 0 10px; }
.gx-pill { display: inline-block; font-size: 13px; font-weight: 500; padding: 2px 12px; border-radius: 8px; }
.gx-pill.green { background: #ecfdf3; color: #15803d; } .gx-pill.blue { background: #eff6ff; color: #2563eb; } .gx-pill.grey { background: #f3f4f6; color: #6b7280; }
.gx-hr { height: 1px; background: #eef0f3; margin: 16px -16px 14px; }
.gx-stage-sel { --c: #22c55e; height: 40px; border-radius: 10px; border: 1px solid #e5e7eb; font-size: 13px; font-weight: 500; padding: 0 30px 0 12px; box-shadow: none; color: #111827; width: auto; min-width: 0; }
.gx-resolve { height: 40px; padding: 0 14px; border-radius: 10px; border: 1px solid #bbf7d0; background: #f0fdf4; color: #15803d; font-size: 13px; font-weight: 600; display: inline-flex; align-items: center; gap: 6px; cursor: pointer; white-space: nowrap; }
.gx-resolve svg { width: 16px; height: 16px; }
.gx-resolve.reopen { border-color: #e5e7eb; background: #fff; color: #374151; }
.gx-tiles { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; margin-top: 10px; }
.gx-tiles button { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 12px 4px; border: 1px solid #e5e7eb; border-radius: 12px; background: #fff; font-size: 12.5px; font-weight: 500; color: #374151; cursor: pointer; }
.gx-tiles button:hover { background: #f8f9fb; }
.gx-tiles button:disabled { opacity: .5; cursor: default; }
.gx-tiles svg { width: 20px; height: 20px; color: #4b5563; }
.gx-tiles span { max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.gx-callperm { display: flex; align-items: center; gap: 10px; text-align: left; margin-top: 10px; background: #fffbeb; border: 1px solid #fde68a; border-radius: 12px; padding: 10px 12px; font-size: 12px; color: #92400e; }
.gx-callperm > svg { width: 20px; height: 20px; color: #ea580c; flex: none; }
.gx-callperm b { display: block; font-size: 13px; color: #c2410c; }
.gx-callperm button { background: #f59e0b; color: #fff; border: 0; border-radius: 99px; padding: 6px 12px; font-size: 12.5px; font-weight: 600; display: inline-flex; gap: 4px; align-items: center; cursor: pointer; white-space: nowrap; }
.gx-callperm button svg { width: 14px; height: 14px; }
.gx-callperm.ok { background: #ecfdf3; border-color: #bbf7d0; color: #166534; } .gx-callperm.ok b { color: #15803d; } .gx-callperm.ok > svg { color: #16a34a; }
.gx-ai-row { display: flex; align-items: center; gap: 10px; margin-bottom: 12px; }
.gx-ai-row > svg { width: 19px; height: 19px; color: #6b7280; }
.gx-ai-row b { font-size: 14px; font-weight: 500; color: #111827; }
.gx-live { font-size: 13px; color: #374151; display: inline-flex; align-items: center; gap: 6px; }
.gx-live i { width: 8px; height: 8px; border-radius: 50%; background: #22c55e; }
.gx-live.off i { background: #9ca3af; }
.gx-seg { display: grid; grid-template-columns: repeat(3, 1fr); background: #f3f4f6; border-radius: 10px; padding: 3px; }
.gx-seg button { border: 0; background: none; padding: 8px; border-radius: 8px; font-size: 13px; font-weight: 500; color: #6b7280; cursor: pointer; }
.gx-seg button.active { background: #fff; color: #111827; box-shadow: 0 1px 3px rgba(16, 24, 40, .1); }
.gx-hint { display: inline-block; margin-top: 12px; background: #ecfdf3; color: #15803d; font-size: 12.5px; font-weight: 500; padding: 4px 10px; border-radius: 6px; }
.gx-acc { border-bottom: 1px solid #eef0f3; }
.gx-acc:last-of-type { border-bottom: 1px solid #eef0f3; }
.gx-acc-head { display: flex; align-items: center; gap: 14px; width: 100%; border: 0; background: none; padding: 15px 18px; font-size: 13.5px; font-weight: 500; color: #1f2937; cursor: pointer; text-align: left; text-decoration: none !important; }
.gx-acc-head:hover { background: #fafbfc; }
.gx-acc-head > svg:first-child { width: 19px; height: 19px; color: #6b7280; }
.gx-acc-head > svg:last-child { width: 16px; height: 16px; color: #6b7280; transition: transform .15s; }
.gx-acc.open .gx-acc-head > svg:last-child { transform: rotate(180deg); }
.gx-count { background: #f3f4f6; color: #374151; font-size: 11.5px; font-weight: 600; border-radius: 6px; padding: 1px 8px; }
.gx-acc-body { padding: 0 18px 16px; font-size: 13px; }
.gx-stagecard { display: flex; gap: 12px; align-items: flex-start; background: #f8f9fb; border-radius: 12px; padding: 12px 14px; }
.gx-stagecard > i { width: 12px; height: 12px; border-radius: 50%; margin-top: 5px; flex: none; }
.gx-stagecard b { font-size: 13.5px; font-weight: 500; color: #111827; } .gx-stagecard .muted { font-size: 12.5px; }
.gx-kv { display: flex; justify-content: space-between; align-items: center; gap: 10px; padding: 7px 0; font-size: 13px; }
.gx-kv span { color: #6b7280; } .gx-kv b { font-weight: 500; color: #111827; text-align: right; }
.gx-assign { display: flex; flex-direction: column; gap: 4px; margin-top: 10px; }
.gx-assign button { display: flex; align-items: center; gap: 10px; border: 1px solid #e5e7eb; background: #fff; border-radius: 10px; padding: 8px 10px; cursor: pointer; font-size: 13px; text-align: left; }
.gx-assign button.on { border-color: #22c55e; background: #f0fdf4; }
.back-btn { display: none !important; }
@media (max-width: 1400px) { .pro-inbox { grid-template-columns: var(--ib-nav, 220px) var(--ib-list, 320px) minmax(340px, 1fr) var(--ib-side, 320px); } }
@media (max-width: 1100px) {
  .pro-inbox, .pro-inbox.no-nav, .pro-inbox.no-side { grid-template-columns: var(--ib-list, 320px) 1fr; }
  .pro-inbox .ib-nav, .pro-inbox .side, .pro-inbox .pane-grip { display: none; }
}
@media (max-width: 760px) {
  .pro-inbox { padding: 0; gap: 0; grid-template-columns: 1fr !important; }
  .gx-card { border-radius: 0; border: 0; }
  .pro-inbox .chat { display: none; } .pro-inbox.has-chat .chat { display: flex; } .pro-inbox.has-chat .ib-list { display: none; }
  .pro-inbox .back-btn { display: inline-grid !important; }
  .gx-kbd, #nav-toggle-ib, #side-toggle { display: none; }
}
@media (min-width: 1101px) {
  .pro-inbox:not(.no-side) > .side, .pro-inbox.side-overlay > .side { display: flex !important; }
  .pro-inbox:not(.no-nav) > .ib-nav { display: block !important; }
}
.gx-event { min-width: 0; padding: 7px 14px; gap: 10px; align-items: center; border-radius: 99px; }
.gx-event > svg { margin-top: 0; width: 15px; height: 15px; }
.gx-event div { display: flex; gap: 8px; align-items: baseline; flex-wrap: wrap; }
.gx-event b { font-size: 12.5px; } .gx-event .muted { font-size: 11.5px; }
.pro-inbox .chat-head .who { min-width: 90px; }
.pro-inbox .chat-head .who .row { flex-wrap: nowrap; min-width: 0; }
.pro-inbox .chat-head .who .row b { min-width: 0; }
@media (max-width: 1500px) { .gx-window { padding: 5px 10px; font-size: 12.5px; } .pro-inbox .chat-head { gap: 8px; padding: 12px; } }
.pro-inbox { grid-template-columns: var(--ib-nav, 240px) var(--ib-list, 340px) minmax(0, 1fr) var(--ib-side, 340px); overflow: hidden; }
.pro-inbox.no-nav { grid-template-columns: var(--ib-list, 340px) minmax(0, 1fr) var(--ib-side, 340px); }
.pro-inbox.no-side { grid-template-columns: var(--ib-nav, 240px) var(--ib-list, 340px) minmax(0, 1fr); }
.pro-inbox.no-nav.no-side { grid-template-columns: var(--ib-list, 340px) minmax(0, 1fr); }
@media (max-width: 1500px) {
  .pro-inbox { --ib-nav: 210px; --ib-list: 300px; --ib-side: 300px; }
  .gx-kbd { display: none; }
  .gx-tiles button { font-size: 11.5px; }
}
@media (max-width: 1300px) { .pro-inbox:not(.no-nav):not(.no-side) .gx-window { display: none; } }

/* inbox v2.1: JS-placed grips, floating Contact Info on narrow screens */
.pro-inbox > .pane-grip { top: 10px; bottom: 10px; width: 8px; margin: 0 !important; z-index: 6; border-radius: 4px; }
.pro-inbox > .pane-grip::after { display: block !important; left: 3px; width: 2px; background: transparent; }
.pro-inbox > .pane-grip:hover::after, body.resizing .pro-inbox > .pane-grip::after { background: #9ca3af; }
.pro-inbox.side-overlay > .side { position: absolute; top: 10px; right: 10px; bottom: 10px; width: min(var(--ib-side, 340px), calc(100% - 20px)); z-index: 30; box-shadow: -12px 0 40px rgba(16, 24, 40, .18); }
.pro-inbox .ib-nav, .pro-inbox .ib-list, .pro-inbox .chat { min-width: 0; }

/* Quickly-style density */
.shell { grid-template-columns: var(--nav-w, 220px) 1fr; } .shell > .pane-grip { left: var(--nav-w, 220px); }
.gx-av { width: 38px; height: 38px; font-size: 13.5px; } .gx-av.md { width: 38px; height: 38px; font-size: 13.5px; }
.gx-av.sm { width: 28px; height: 28px; font-size: 11px; } .gx-av.xl { width: 68px; height: 68px; font-size: 21px; margin-bottom: 10px; }
.gx-av-gap { width: 28px; }
.gx-conv { padding: 10px; gap: 10px; border-radius: 12px; }
.gx-conv .r2 { margin-top: 4px; }
.gx-stage { padding: 0; }
.gx-unread { min-width: 18px; height: 18px; padding: 0 5px; }
.gx-list-head { padding: 14px 14px 0; gap: 10px; }
.gx-search, .gx-filter { height: 36px; border-radius: 10px; } .gx-filter { width: 36px; }
.gx-search svg, .gx-filter svg { width: 16px; height: 16px; }
.gx-tabs button { padding: 8px 14px; }
.pro-inbox .ib-convs { padding: 8px; }
.gx-nav-head { padding: 0 2px 10px; } .gx-nav-logo { width: 30px; height: 30px; border-radius: 8px; } .gx-nav-logo svg { width: 16px; height: 16px; }
.gx-grp, .pro-inbox .ib-nav a { padding: 7px 9px; gap: 9px; border-radius: 8px; }
.gx-grp svg, .pro-inbox .ib-nav a svg { width: 16px; height: 16px; }
.pro-inbox .ib-nav a.sub { padding-left: 32px; }
.gx-icon-btn { width: 30px; height: 30px; } .gx-icon-btn svg { width: 17px; height: 17px; }
.pro-inbox .chat-head { min-height: 58px; padding: 10px 14px; gap: 10px; }
.gx-window { padding: 4px 10px; } .gx-window svg { width: 14px; height: 14px; }
.pro-inbox .msg { padding: 8px 12px 6px; }
.pro-inbox .day span { padding: 3px 12px; }
.pro-inbox .composer { padding: 10px 14px 12px; }
.gx-compose-top { padding: 8px 12px 0; } .gx-channel svg { width: 16px; height: 16px; }
.gx-compose textarea { min-height: 48px !important; padding: 6px 14px !important; }
.gx-tool { width: 30px; height: 30px; } .gx-tool svg { width: 17px; height: 17px; }
.gx-send { height: 32px; padding: 0 14px; border-radius: 8px; } .gx-send svg { width: 15px; height: 15px; }
.gx-side-head { padding: 12px 12px 10px 16px; }
.gx-side-scroll { padding: 10px; gap: 10px; }
.gx-box { padding: 14px; border-radius: 12px; }
.gx-hr { margin: 12px -14px 12px; }
.gx-stage-sel, .gx-resolve { height: 34px; border-radius: 8px; }
.gx-tiles button { padding: 9px 4px; border-radius: 10px; gap: 4px; } .gx-tiles svg { width: 17px; height: 17px; }
.gx-callperm { padding: 8px 10px; border-radius: 10px; } .gx-callperm button { padding: 5px 10px; }
.gx-seg button { padding: 6px; }
.gx-acc-head { padding: 11px 14px; gap: 11px; } .gx-acc-head > svg:first-child { width: 16px; height: 16px; }
.gx-acc-body { padding: 0 14px 12px; }
.pro-inbox { --gap: 8px; gap: 8px; padding: 8px; }
/* sidebar labels never wrap, whatever width it is dragged to */
.nav a span, .nav-search span, .me .grow b, .me .grow div { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; min-width: 0; }
.nav a { min-width: 0; }
.nav-search { white-space: nowrap; overflow: hidden; }
.nav-search span { flex: 1; }
.me .grow { min-width: 0; }
/* contact panel: call-permission banner stacks cleanly in narrow panels */
.gx-callperm { flex-wrap: wrap; }
.gx-callperm .grow { min-width: 150px; }
.gx-callperm button { margin-left: auto; }
.pro-inbox .chat-head .who .row b { overflow: hidden; text-overflow: ellipsis; }
/* sidebar: items keep their size; the list scrolls (hidden bar) and the profile stays pinned at the bottom */
.nav > * { flex-shrink: 0; }
.nav .spacer { flex: 1 0 8px; }
.nav .me { position: sticky; bottom: 0; background: var(--side-bg-2); z-index: 2; box-shadow: 0 -10px 16px var(--side-bg-2); }
/* inbox v2.2: layout is decided in JS (applyPanels); the old width breakpoints must not hide columns */
@media (min-width: 761px) {
  .pro-inbox { grid-template-columns: var(--ib-nav, 240px) var(--ib-list, 320px) minmax(0, 1fr) var(--ib-side, 320px) !important; }
  .pro-inbox.no-nav { grid-template-columns: var(--ib-list, 320px) minmax(0, 1fr) var(--ib-side, 320px) !important; }
  .pro-inbox.no-side { grid-template-columns: var(--ib-nav, 240px) var(--ib-list, 320px) minmax(0, 1fr) !important; }
  .pro-inbox.no-nav.no-side { grid-template-columns: var(--ib-list, 320px) minmax(0, 1fr) !important; }
  .pro-inbox:not(.no-nav) > .ib-nav { display: block !important; }
  .pro-inbox.no-nav > .ib-nav { display: none !important; }
  .pro-inbox:not(.no-side) > .side, .pro-inbox.side-overlay > .side { display: flex !important; }
  .pro-inbox.no-side:not(.side-overlay) > .side { display: none !important; }
  .pro-inbox > .chat { display: flex !important; }
  .pro-inbox > .ib-list { display: flex !important; }
}
.pro-inbox.side-overlay > .side { border: 1px solid #e6e8ec; }
/* composer toolbar: every tool is the same 30px box, centred on one line */
.gx-compose-bar { align-items: center; }
.gx-compose-bar .gx-tool, .gx-compose-bar label.gx-tool { display: inline-grid; place-items: center; margin: 0 !important; padding: 0; line-height: 0; vertical-align: middle; font-size: 0; }
.gx-compose-bar .gx-menu-wrap { display: inline-flex; }
.gx-compose-bar .gx-tool svg { display: block; }
/* every popup gets a close button, top right */
.modal { position: relative; }
.modal-x { position: absolute; top: 12px; right: 12px; width: 30px; height: 30px; border-radius: 8px; border: 0; background: none; color: #6b7280; display: grid; place-items: center; cursor: pointer; z-index: 2; }
.modal-x:hover { background: #f3f4f6; color: #111827; }
.modal-x svg { width: 17px; height: 17px; }
.modal > h2:first-of-type { padding-right: 36px; }
.cmdk-x { position: static; flex: none; }
.gx-nav-head b { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; min-width: 0; }
/* collapsed columns: 44px rails with an expand button */
.gx-rail { display: none; }
.pro-inbox.rail-nav > .ib-nav, .pro-inbox.rail-list > .ib-list, .pro-inbox.rail-side > .side { padding: 0 !important; display: flex !important; flex-direction: column; }
.pro-inbox.rail-nav > .ib-nav > :not(.gx-rail), .pro-inbox.rail-list > .ib-list > :not(.gx-rail), .pro-inbox.rail-side > .side > :not(.gx-rail) { display: none !important; }
.pro-inbox.rail-nav > .ib-nav > .gx-rail, .pro-inbox.rail-list > .ib-list > .gx-rail, .pro-inbox.rail-side > .side > .gx-rail { display: flex; }
.gx-rail { flex-direction: column; align-items: center; gap: 12px; width: 100%; height: 100%; padding: 12px 0; border: 0; background: none; cursor: pointer; color: #6b7280; }
.gx-rail:hover { background: #f8f9fb; color: #111827; }
.gx-rail > svg { width: 17px; height: 17px; flex: none; }
.gx-rail > svg:first-child { width: 28px; height: 28px; padding: 6px; border-radius: 8px; background: #f3f4f6; color: #111827; }
.gx-rail span { writing-mode: vertical-rl; transform: rotate(180deg); font-size: 12.5px; font-weight: 600; color: #374151; letter-spacing: .02em; }
.pro-inbox.rail-side > .side > .gx-rail > svg:first-child { transform: rotate(180deg); }
.pro-inbox.side-overlay > .side { display: flex !important; padding: 0 !important; }
.pro-inbox.side-overlay > .side > :not(.gx-rail) { display: flex !important; }
.pro-inbox.side-overlay > .side > .gx-side-head { display: flex !important; }
.pro-inbox.side-overlay > .side > .gx-rail { display: none !important; }
.pro-inbox.side-overlay > .side > .gx-side-scroll { display: flex !important; }
/* one header height for every inbox column (56px) with the divider on the same line */
.pro-inbox { --hdr: 56px; }
.gx-nav-head, .gx-panel-head, .pro-inbox .chat-head, .gx-side-head { height: var(--hdr); min-height: var(--hdr) !important; box-sizing: border-box; border-bottom: 1px solid #eef0f3; display: flex; align-items: center; flex: none; }
.pro-inbox .ib-nav { padding: 0 10px 10px; }
.gx-nav-head { margin: 0 -10px 8px; padding: 0 10px 0 14px; gap: 10px; }
.gx-nav-head b { font-size: 14px; }
.gx-nav-logo { width: 28px; height: 28px; }
.gx-panel-head { padding: 0 10px 0 16px; gap: 6px; }
.gx-panel-head h2 { font-size: 14px; font-weight: 600; margin: 0; color: #111827; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.gx-list-head { padding: 12px 14px 0; }
.pro-inbox .chat-head { padding: 0 12px; gap: 10px; }
.pro-inbox .chat-head .who b { font-size: 14px; }
.pro-inbox .chat-head .who .muted { font-size: 11.5px; }
.pro-inbox .chat-head .gx-av.md { width: 34px; height: 34px; font-size: 12.5px; }
.gx-side-head { padding: 0 10px 0 16px; }
.gx-side-head b { font-size: 14px; }
/* WhatsApp-style ticks */
.wtick { width: 16px; height: 12px; fill: none; stroke: #8696a0; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; vertical-align: -1px; flex: none; }
.wtick.read { stroke: #53bdeb; }
.wtick.failed { stroke: #dc2626; width: 13px; height: 13px; }
svg.wtick[viewBox="0 0 16 16"] { width: 12px; height: 12px; }
.pro-inbox .msg .meta { align-items: center; gap: 4px; }
/* media fits inside its bubble */
.pro-inbox .msg { overflow: hidden; }
.pro-inbox .msg img, .pro-inbox .msg video { display: block; max-width: 100%; width: auto; height: auto; max-height: 340px; border-radius: 8px; margin: 2px 0 6px; object-fit: contain; background: #fff; }
.pro-inbox .msg:has(img), .pro-inbox .msg:has(video) { max-width: min(320px, 70%); padding: 5px 5px 6px; }
.pro-inbox .msg:has(img) .src, .pro-inbox .msg:has(img) .text, .pro-inbox .msg:has(img) .meta { padding: 0 6px; }
.pro-inbox .msg a:has(img) { display: block; }
.pro-inbox .msgs > * { flex-shrink: 0; }

.gx-numpick { width: auto; max-width: 150px; height: 28px; padding: 0 24px 0 9px; font-size: 12px; font-weight: 600; border-radius: 14px; background-color: #f3f4f6; border-color: transparent; box-shadow: none; }

/* messages sit at the bottom of the chat, newest just above the reply box (WhatsApp-style) */
.pro-inbox .msgs > :first-child { margin-top: auto; }

/* AI suggestions (smart replies) above the reply box */
.ai-sugg { margin: 0 0 8px; }
.ai-sugg-head { display: flex; align-items: center; gap: 6px; font-size: 10.5px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .5px; margin-bottom: 6px; }
.ai-sugg-head svg { width: 12px; height: 12px; }
.ai-sugg-regen { display: inline-flex; align-items: center; gap: 3px; font-size: 11px; font-weight: 500; color: var(--muted); text-transform: none; letter-spacing: 0; padding: 1px 6px; border: 0; background: none; border-radius: 5px; white-space: nowrap; }
.ai-sugg-regen:hover { color: var(--text); background: var(--hover, rgba(0,0,0,.05)); }
.ai-sugg-wait { font-size: 11.5px; font-weight: 400; text-transform: none; letter-spacing: 0; color: var(--muted); }
.ai-sugg-row { display: flex; align-items: flex-end; gap: 8px; }
.ai-sugg-list { display: flex; flex-direction: column; align-items: flex-start; gap: 5px; min-width: 0; }
.ai-chip { display: inline-flex; align-items: center; gap: 7px; width: 250px; max-width: 100%; box-sizing: border-box; border: 1px solid var(--border); background: var(--surface, #fff); border-radius: 7px; padding: 5px 5px 5px 10px; cursor: pointer; font-size: 12.5px; overflow: hidden; }
.ai-chip:hover { border-color: var(--accent, #02CEAB); }
.ai-chip-text { flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; color: var(--text); }
.ai-conf { font-size: 11px; font-weight: 600; flex: none; }
.ai-conf.hi { color: #16a34a; } .ai-conf.mid { color: #65a30d; } .ai-conf.lo { color: #d97706; }
.ai-chip-send { display: grid; place-items: center; width: 20px; height: 20px; padding: 0; border: 0; background: none; border-radius: 4px; color: #4f46e5; flex: none; }
.ai-chip-send:hover { background: rgba(79,70,229,.1); }
.ai-chip-send svg { width: 12px; height: 12px; }
.ai-handle { display: inline-flex; align-items: center; gap: 5px; flex: none; white-space: nowrap; background: #111827; color: #fff; border: 0; font-size: 12px; font-weight: 600; padding: 6px 11px; border-radius: 7px; }
.ai-handle svg { width: 13px; height: 13px; }
.ai-chip.skel { height: 29px; background: linear-gradient(90deg, var(--border) 0%, transparent 50%, var(--border) 100%); background-size: 200% 100%; animation: sk 1.2s linear infinite; border-color: transparent; }
@keyframes sk { to { background-position: -200% 0; } }
.wa-mono, .wa-code { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: .92em; }
.wa-code { background: rgba(0,0,0,.06); padding: 0 4px; border-radius: 4px; }

/* Contact panel: compact type, same scale as the chat list */
.gx-side-scroll { font-size: 12px; }
.gx-side-scroll .gx-box { padding: 12px; }
.gx-side-scroll .gx-profile b, .gx-side-scroll .gx-profile h3 { font-size: 14px; }
.gx-side-scroll .gx-ai-row b { font-size: 12.5px; font-weight: 600; }
.gx-side-scroll .gx-ai-row svg { width: 16px; height: 16px; }
.gx-side-scroll .gx-live { font-size: 11.5px; }
.gx-side-scroll .gx-seg button { font-size: 11.5px; padding: 5px; }
.gx-side-scroll .gx-hint { font-size: 11.5px; padding: 6px 9px; }
.gx-side-scroll .gx-callperm { font-size: 11px; padding: 8px 10px; gap: 8px; }
.gx-side-scroll .gx-callperm b { font-size: 12px; }
.gx-side-scroll .gx-callperm > svg { width: 16px; height: 16px; }
.gx-side-scroll .gx-callperm button { font-size: 11.5px; padding: 4px 10px; }
.gx-side-scroll .gx-tiles button { font-size: 11.5px; padding: 9px 4px; gap: 4px; }
.gx-side-scroll .gx-tiles svg { width: 17px; height: 17px; }
.gx-side-scroll .gx-acc-head { font-size: 12.5px; padding: 11px 14px; gap: 10px; }
.gx-side-scroll .gx-acc-head > svg:first-child { width: 16px; height: 16px; }
.gx-side-scroll .gx-acc-head > svg:last-child { width: 14px; height: 14px; }
.gx-side-scroll .gx-acc-body { font-size: 12px; padding: 0 14px 12px; }
.gx-side-scroll .gx-stagecard { padding: 9px 11px; gap: 10px; }
.gx-side-scroll .gx-stagecard b { font-size: 12.5px; }
.gx-side-scroll .gx-stagecard .muted, .gx-side-scroll .muted { font-size: 11.5px; }
.gx-side-scroll .gx-stage-sel, .gx-side-scroll .gx-resolve { height: 30px; font-size: 12px; }
.gx-side-scroll label, .gx-side-scroll .gx-label { font-size: 11px; }
.gx-side-head b { font-size: 13px; }

/* System notices (AI mode changes, assignments, hand-offs): small yellow pill like WhatsApp's app notices */
.pro-inbox .gx-event, .gx-event { align-self: center; display: inline-flex; align-items: baseline; gap: 6px; max-width: 80%; margin: 6px auto; padding: 4px 10px; border: 0; border-radius: 8px;
  background: #FFF5C4; color: #54656F; font-size: 11.5px; line-height: 1.35; text-align: center; box-shadow: 0 1px .5px rgba(11,20,26,.13); }
.gx-event > svg { display: none; }
.gx-event > span { font-size: 10.5px; color: #8696A0; white-space: nowrap; }

/* ================= Chatbot flow builder ================= */
.flow-starters { display: grid; gap: 10px; margin: 14px 0 4px; }
.flow-starter { display: flex; flex-direction: column; align-items: flex-start; gap: 2px; border: 1px solid var(--border, #e5e7eb); border-radius: 12px; padding: 12px 14px; text-align: left; background: #fff; }
.flow-starter:hover { border-color: var(--accent, #02CEAB); background: #fafffe; }

.fb { position: fixed; inset: 0 0 0 var(--nav-w, 240px); display: flex; flex-direction: column; background: #f7f8fa; z-index: 20; }
.fb-top { display: flex; align-items: center; gap: 10px; padding: 10px 14px; background: #fff; border-bottom: 1px solid #e8eaee; flex: none; }
.fb-name { border: 0; outline: 0; font-size: 15px; font-weight: 600; color: #111827; min-width: 160px; max-width: 260px; }
.fb-desc { border: 0; outline: 0; font-size: 12.5px; color: #6b7280; flex: 1; min-width: 80px; max-width: 320px; }
.fb-trigger { display: inline-flex; align-items: center; gap: 6px; background: #ecfdf3; color: #15803d; border: 1px solid #bbf7d0; border-radius: 8px; padding: 5px 10px; font-size: 12px; font-weight: 500; max-width: 300px; }
.fb-trigger svg { width: 14px; height: 14px; }
.fb-trigger span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fb-issues { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 600; padding: 5px 9px; border-radius: 8px; cursor: pointer; }
.fb-issues svg { width: 14px; height: 14px; }
.fb-issues.ok { color: #15803d; background: #ecfdf3; } .fb-issues.warn { color: #b45309; background: #fffbeb; } .fb-issues.bad { color: #b91c1c; background: #fef2f2; }
.fb-live { display: inline-flex; align-items: center; gap: 7px; font-size: 12.5px; }
.fb-main { flex: 1; display: flex; min-height: 0; }

.fb-palette { width: 210px; flex: none; background: #fff; border-right: 1px solid #e8eaee; overflow: auto; padding-bottom: 20px; }
.fb-pal-head { display: flex; flex-direction: column; padding: 12px 14px 8px; font-size: 12px; font-weight: 700; color: #111827; text-transform: uppercase; letter-spacing: .4px; }
.fb-pal-head span { text-transform: none; letter-spacing: 0; font-weight: 400; }
.fb-pal-group { padding: 12px 14px 6px; font-size: 10.5px; font-weight: 700; color: #9ca3af; text-transform: uppercase; letter-spacing: .5px; }
.fb-pal-grid { display: grid; gap: 5px; padding: 0 10px; }
.fb-pal-item { display: flex; align-items: center; gap: 9px; padding: 7px 9px; border: 1px solid #eef0f3; border-radius: 9px; background: #fff; font-size: 12.5px; color: #1f2937; text-align: left; cursor: grab; }
.fb-pal-item:hover { border-color: #c7d2fe; background: #fbfcff; }
.fb-pal-item i { width: 24px; height: 24px; border-radius: 7px; display: grid; place-items: center; font-size: 13px; font-style: normal; flex: none; }

.fb-canvas { position: relative; flex: 1; overflow: hidden; background: #f7f8fa radial-gradient(#d7dae0 1px, transparent 1px) 0 0/22px 22px; cursor: grab; }
.fb-edges { position: absolute; inset: 0; width: 100%; height: 100%; pointer-events: none; overflow: visible; }
.fb-edges g { pointer-events: auto; }
.fb-edge { fill: none; stroke: #94a3b8; stroke-width: 2; }
.fb-edge.live { stroke: #4f46e5; stroke-dasharray: 5 4; }
.fb-edge-hit { fill: none; stroke: transparent; stroke-width: 14; cursor: pointer; }
.fb-edge-hit:hover + .fb-edge, .fb-edge-hit:hover { stroke: #ef4444; }
.fb-nodes { position: absolute; inset: 0; transform-origin: 0 0; }
.fb-node { position: absolute; width: 230px; background: #fff; border: 1.5px solid #e5e7eb; border-radius: 12px; box-shadow: 0 1px 3px rgba(16,24,40,.06); cursor: grab; user-select: none; }
.fb-node.sel { border-color: var(--c); box-shadow: 0 0 0 3px color-mix(in srgb, var(--c) 18%, transparent); }
.fb-node.drop { border-color: #4f46e5; box-shadow: 0 0 0 3px rgba(79,70,229,.18); }
.fb-node.trig { border-color: #86efac; background: #f6fffa; }
.fb-node-head { display: flex; align-items: center; gap: 8px; padding: 9px 10px; border-bottom: 1px solid #f1f3f5; font-size: 12.5px; }
.fb-node-head i { width: 22px; height: 22px; border-radius: 6px; display: grid; place-items: center; background: color-mix(in srgb, var(--c) 12%, #fff); font-style: normal; font-size: 12px; flex: none; }
.fb-node-head b { flex: 1; min-width: 0; font-weight: 600; color: #111827; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fb-node-x { width: 20px; height: 20px; border: 0; background: none; border-radius: 5px; color: #9ca3af; display: grid; place-items: center; cursor: pointer; }
.fb-node-x:hover { background: #fef2f2; color: #dc2626; }
.fb-node-x svg { width: 12px; height: 12px; }
.fb-node-body { padding: 8px 10px 10px; font-size: 11.5px; color: #4b5563; line-height: 1.45; max-height: 64px; overflow: hidden; }
.fb-todo { color: #b45309; }
.fb-var { display: inline-block; margin-top: 3px; font-size: 10.5px; color: #4f46e5; background: #eef2ff; border-radius: 4px; padding: 0 5px; }
.fb-in { position: absolute; top: -6px; left: 50%; transform: translateX(-50%); width: 11px; height: 11px; border-radius: 50%; background: #fff; border: 2px solid #94a3b8; }
.fb-outs { display: flex; justify-content: space-around; gap: 4px; padding: 0 6px; }
.fb-out { position: relative; display: flex; flex-direction: column; align-items: center; gap: 2px; padding-bottom: 2px; cursor: crosshair; flex: 1; min-width: 0; }
.fb-out em { font-size: 9.5px; font-style: normal; color: #6b7280; background: #f3f4f6; border-radius: 4px; padding: 1px 5px; max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fb-out i { width: 11px; height: 11px; border-radius: 50%; background: #fff; border: 2px solid var(--c); margin-bottom: -6px; }
.fb-out:hover i { background: var(--c); }
.fb-zoom { position: absolute; left: 14px; bottom: 14px; display: flex; flex-direction: column; background: #fff; border: 1px solid #e5e7eb; border-radius: 9px; overflow: hidden; }
.fb-zoom button { width: 30px; height: 30px; border: 0; background: #fff; font-size: 15px; color: #374151; cursor: pointer; }
.fb-zoom button:hover { background: #f3f4f6; }

.fb-panel { width: 330px; flex: none; background: #fff; border-left: 1px solid #e8eaee; display: flex; flex-direction: column; }
.fb-panel.hidden { display: none; }
.fb-panel-head { display: flex; align-items: center; gap: 10px; padding: 12px 14px; border-bottom: 1px solid #eef0f3; }
.fb-panel-head i { width: 30px; height: 30px; border-radius: 9px; display: grid; place-items: center; font-style: normal; flex: none; }
.fb-panel-head b { font-size: 13.5px; }
.fb-panel-body { flex: 1; overflow: auto; padding: 12px 14px 20px; }
.fb-panel-body label { display: block; font-size: 11px; font-weight: 600; color: #6b7280; margin: 12px 0 5px; text-transform: uppercase; letter-spacing: .3px; }
.fb-panel-body .input { font-size: 13px; }
.fb-panel-foot { display: flex; align-items: center; gap: 8px; padding: 10px 14px; border-top: 1px solid #eef0f3; }
.fb-vars { display: flex; flex-wrap: wrap; gap: 4px; margin-top: 5px; font-size: 10.5px; color: #9ca3af; align-items: center; }
.fb-vars button { font-size: 10.5px; color: #4f46e5; background: #eef2ff; border: 0; border-radius: 4px; padding: 2px 6px; cursor: pointer; }
.fb-rows { display: grid; gap: 6px; }
.fb-row { display: flex; gap: 5px; align-items: center; }
.fb-row .input { font-size: 12.5px; }
.fb-row .icon-btn { width: 26px; height: 26px; flex: none; }
.fb-row .icon-btn svg { width: 12px; height: 12px; }
.fb-issue-list { list-style: none; padding: 0; margin: 12px 0; display: grid; gap: 7px; font-size: 13px; }
.fb-issue-list li { padding: 8px 11px; border-radius: 8px; background: #fffbeb; }
.fb-issue-list li.error { background: #fef2f2; }

.ft-chat { height: 300px; overflow: auto; background: #efeae2 radial-gradient(rgba(0,0,0,.04) 1px, transparent 1px) 0 0/18px 18px; border-radius: 12px; padding: 12px; display: flex; flex-direction: column; gap: 7px; }
.ft-msg { max-width: 78%; padding: 7px 10px; border-radius: 9px; font-size: 13px; line-height: 1.4; background: #fff; box-shadow: 0 1px .5px rgba(11,20,26,.13); }
.ft-msg.customer { align-self: flex-end; background: #d9fdd3; }
.ft-btns { display: flex; flex-wrap: wrap; gap: 4px; margin-top: 6px; border-top: 1px solid rgba(0,0,0,.08); padding-top: 6px; }
.ft-btns span { font-size: 11.5px; color: #027eb5; border: 1px solid rgba(2,126,181,.25); border-radius: 6px; padding: 2px 8px; }
.ft-media { font-size: 11px; color: #6b7280; }
.ft-note { align-self: center; font-size: 11.5px; color: #54656f; background: #fff5c4; border-radius: 8px; padding: 4px 10px; }
.ft-vars { margin-top: 8px; display: flex; flex-wrap: wrap; gap: 5px; align-items: center; }
@media (max-width: 900px) { .fb { inset: 0; } .fb-palette { width: 150px; } .fb-panel { width: 280px; } }

/* ================= Emoji picker & ":" autocomplete ================= */
.emoji-pop { position: fixed; z-index: 3000; width: 300px; height: 330px; display: flex; flex-direction: column; background: #fff;
  border: 1px solid #e5e7eb; border-radius: 14px; box-shadow: 0 16px 40px rgba(16,24,40,.18), 0 2px 6px rgba(16,24,40,.06); overflow: hidden; animation: emojiIn .14s ease-out; }
@keyframes emojiIn { from { opacity: 0; transform: translateY(6px) scale(.98); } }
.emoji-search { display: flex; align-items: center; gap: 8px; padding: 9px 12px; border-bottom: 1px solid #f1f3f5; font-size: 12px; color: #9ca3af; }
.emoji-search input { flex: 1; border: 0; outline: 0; font-size: 13.5px; color: #111827; background: none; }
.emoji-scroll { flex: 1; overflow-y: auto; padding: 4px 8px 10px; scrollbar-width: thin; }
.emoji-cat { position: sticky; top: 0; background: #fff; padding: 8px 4px 5px; font-size: 10.5px; font-weight: 700; letter-spacing: .5px; text-transform: uppercase; color: #9ca3af; }
.emoji-grid { display: grid; grid-template-columns: repeat(7, 1fr); }
.emoji-cell { border: 0; background: none; font-size: 20px; line-height: 1; padding: 6px 0; border-radius: 8px; cursor: pointer; transition: transform .08s, background .1s; }
.emoji-cell:hover { background: #f3f4f6; transform: scale(1.22); }
.emoji-none { padding: 26px 0; text-align: center; color: #9ca3af; font-size: 13px; }
.emoji-ac { position: fixed; z-index: 3000; min-width: 190px; background: #fff; border: 1px solid #e5e7eb; border-radius: 11px;
  box-shadow: 0 12px 28px rgba(16,24,40,.16); padding: 5px; overflow: hidden; animation: emojiIn .12s ease-out; }
.emoji-ac button { display: flex; align-items: center; gap: 9px; width: 100%; border: 0; background: none; padding: 5px 9px; border-radius: 7px; cursor: pointer; text-align: left; }
.emoji-ac button b { font-size: 17px; font-weight: 400; }
.emoji-ac button span { font-size: 12.5px; color: #6b7280; }
.emoji-ac button.on { background: #eef2ff; }
.emoji-ac button.on span { color: #4f46e5; }
.emoji-field { position: relative; }
.emoji-field textarea { padding-right: 32px; }
.emoji-btn { position: absolute; right: 6px; bottom: 6px; width: 24px; height: 24px; border: 0; background: none; border-radius: 6px; font-size: 15px; line-height: 1; cursor: pointer; opacity: .6; }
.emoji-btn:hover { opacity: 1; background: #f3f4f6; }

/* ================= Flow builder polish ================= */
.fb-top { background: linear-gradient(#fff, #fcfcfd); box-shadow: 0 1px 2px rgba(16,24,40,.04); }
.fb-tools { display: inline-flex; gap: 2px; background: #f3f4f6; border-radius: 9px; padding: 2px; }
.fb-tool { width: 28px; height: 26px; border: 0; background: none; border-radius: 7px; color: #4b5563; display: grid; place-items: center; cursor: pointer; }
.fb-tool svg { width: 15px; height: 15px; }
.fb-tool:hover:not(:disabled) { background: #fff; color: #111827; box-shadow: 0 1px 2px rgba(16,24,40,.08); }
.fb-tool:disabled { opacity: .35; cursor: default; }
.fb-pal-item { transition: transform .12s, box-shadow .12s, border-color .12s; }
.fb-pal-item:hover { transform: translateX(2px); box-shadow: 0 2px 8px rgba(16,24,40,.07); }
.fb-pal-item:active { cursor: grabbing; }
.fb-node { transition: box-shadow .15s, border-color .15s, transform .12s; background: linear-gradient(#fff, #fdfdfe); }
.fb-node:hover { box-shadow: 0 6px 18px rgba(16,24,40,.1); }
.fb-node.sel { transform: translateZ(0); }
.fb-node-head { background: linear-gradient(color-mix(in srgb, var(--c) 7%, #fff), transparent); border-radius: 11px 11px 0 0; }
.fb-out i { transition: transform .12s, background .12s; }
.fb-out:hover i { transform: scale(1.35); }
.fb-edge { transition: stroke .15s; }
.fb-edge.live { animation: dash .5s linear infinite; }
@keyframes dash { to { stroke-dashoffset: -18; } }
.fb-minimap { position: absolute; right: 14px; bottom: 14px; width: 200px; height: 130px; background: rgba(255,255,255,.92); backdrop-filter: blur(6px);
  border: 1px solid #e5e7eb; border-radius: 10px; box-shadow: 0 4px 14px rgba(16,24,40,.08); overflow: hidden; cursor: pointer; }
.fb-minimap svg { width: 100%; height: 100%; display: block; }
.fb-mini-view { fill: rgba(79,70,229,.1); stroke: #4f46e5; stroke-width: 1; }
.fb-hint { position: absolute; left: 50%; bottom: 16px; transform: translateX(-50%); background: rgba(17,24,39,.82); color: #fff; font-size: 11.5px;
  padding: 6px 13px; border-radius: 20px; pointer-events: none; opacity: 0; animation: hintFade 6s ease-out forwards; white-space: nowrap; }
@keyframes hintFade { 10% { opacity: 1; } 75% { opacity: 1; } 100% { opacity: 0; } }
.fb-panel { box-shadow: -6px 0 20px rgba(16,24,40,.05); }
.fb-panel-head { background: linear-gradient(#fff, #fbfbfc); }
.fb-panel-body .input:focus { border-color: #a5b4fc; box-shadow: 0 0 0 3px rgba(79,70,229,.1); outline: 0; }
.flow-starter { transition: transform .12s, box-shadow .12s, border-color .12s; }
.flow-starter:hover { transform: translateY(-1px); box-shadow: 0 6px 16px rgba(16,24,40,.08); }
.ft-msg { animation: emojiIn .18s ease-out; }
@media (max-width: 1100px) { .fb-minimap { display: none; } }
.fb-row.col { flex-direction: column; align-items: stretch; gap: 4px; border: 1px solid #eef0f3; border-radius: 9px; padding: 8px; background: #fbfcfd; }
.fb-row.col .icon-btn { align-self: flex-end; margin-top: -30px; }
.fb-mini-check { display: inline-flex !important; align-items: center; gap: 5px; font-size: 11px !important; text-transform: none !important; letter-spacing: 0 !important; margin: 0 10px 0 0 !important; color: #6b7280; }
.fb-mini-check input { width: 13px; height: 13px; }
/* Test chat: WhatsApp-accurate bubbles */
.ft-msg { position: relative; padding: 6px 9px 16px; max-width: 85%; }
.ft-msg.customer { border-radius: 9px 2px 9px 9px; }
.ft-msg:not(.customer) { border-radius: 2px 9px 9px 9px; }
.ft-text { display: block; white-space: pre-wrap; word-break: break-word; }
.ft-text b { font-weight: 700; } .ft-text i { font-style: italic; } .ft-text s { text-decoration: line-through; }
.ft-text a { color: #027eb5; }
.ft-time { position: absolute; right: 8px; bottom: 3px; font-size: 10.5px; color: #8696a0; }
.ft-msg.customer .ft-time { color: #667781; }
/* Template builder: media headers and carousel cards */
.tpl-card { border: 1px solid var(--border, #e5e7eb); border-radius: 10px; padding: 10px; margin-bottom: 8px; background: #fbfcfd; display: grid; gap: 6px; }
.wa-media { background: rgba(0,0,0,.05); border-radius: 6px; padding: 18px; text-align: center; font-size: 12px; color: #667781; margin-bottom: 6px; }
.wa-cards { display: flex; gap: 6px; overflow-x: auto; margin-top: 6px; padding-bottom: 4px; }
.wa-card { min-width: 120px; background: #fff; border-radius: 8px; padding: 6px; font-size: 11px; box-shadow: 0 1px 2px rgba(0,0,0,.12); }
.wa-card-media { background: rgba(0,0,0,.05); border-radius: 5px; padding: 14px; text-align: center; margin-bottom: 4px; }
/* 24-hour reply window: countdown in the chat list and header */
.gx-win-chip { display: inline-flex; align-items: center; gap: 3px; font-size: 10.5px; font-weight: 600; padding: 1px 6px; border-radius: 5px; white-space: nowrap; }
.gx-win-chip svg { width: 11px; height: 11px; }
.gx-win-chip.soon { background: #fffbeb; color: #b45309; }
.gx-win-chip.urgent { background: #fef2f2; color: #b91c1c; }
.gx-win-chip.closed { background: #f3f4f6; color: #6b7280; }
.gx-window.ok { background: #ecfdf3; border-color: #bbf7d0; color: #15803d; }
.gx-window.urgent { background: #fef2f2; border-color: #fecaca; color: #b91c1c; }
@media (max-width: 1300px) { .pro-inbox:not(.no-nav):not(.no-side) .gx-window { display: inline-flex; padding: 4px 8px; font-size: 11.5px; } }
/* Chat header: the name always wins, the countdown gives way */
.pro-inbox .chat-head .who { flex: 1 1 auto; min-width: 0; }
.pro-inbox .chat-head .who b { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.gx-window { flex: 0 1 auto; min-width: 0; overflow: hidden; }
.gx-window b { font-weight: 600; }
@media (max-width: 1450px) { .gx-win-min { display: none; } .gx-window { padding: 4px 9px; gap: 4px; } }
@media (max-width: 1100px) { .gx-window svg { display: none; } }
/* Reply-window countdown: plain coloured text under the name, no pill */
.gx-win { display: inline-flex; align-items: center; gap: 3px; font-size: 12px; font-weight: 600; white-space: nowrap; flex: none; }
.gx-win svg { width: 13px; height: 13px; }
.gx-win.ok { color: #15803d; }
.gx-win.soon { color: #b45309; }
.gx-win.urgent { color: #b91c1c; }
.gx-win.closed { color: #6b7280; font-weight: 500; }
/* Sidebar: WhatsApp number switcher under the logo - same size as the search box */
.nav-numbers { position: relative; margin: 0 2px 6px; }
.nav-numbers.hidden { display: none; }
.nav-num { display: flex; align-items: center; gap: 8px; width: 100%; padding: 7px 10px; border-radius: 8px; border: 1px solid var(--side-border); background: rgba(255, 255, 255, .04); color: var(--side-text); cursor: pointer; font-size: 12px; text-align: left; }
.nav-num:hover { background: rgba(255, 255, 255, .07); }
.nav-num > svg { width: 14px; height: 14px; flex: none; opacity: .8; }
.nav-num > svg:last-child { width: 12px; height: 12px; margin-left: auto; }
.nav-num .grow { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.nav-num .nav-count { position: static; margin-left: auto; }
.nav-num-menu { position: absolute; left: 0; right: 0; top: calc(100% + 4px); z-index: 60; background: #fff; border: 1px solid #e5e7eb; border-radius: 10px; box-shadow: 0 12px 30px rgba(16,24,40,.22); padding: 4px; max-height: 320px; overflow: auto; }
.nav-num-menu.hidden { display: none; }
.nav-num-menu button { display: flex; align-items: center; gap: 8px; width: 100%; border: 0; background: none; padding: 7px 9px; border-radius: 7px; cursor: pointer; font-size: 12px; color: #111827; text-align: left; }
.nav-num-menu button:hover { background: #f3f4f6; }
.nav-num-menu button.on { background: #ecfdf3; color: #15803d; }
.nav-num-menu small { display: block; color: #6b7280; font-size: 10.5px; }
.collapsed .nav-num .grow, .collapsed .nav-num > svg:last-child { display: none; }
/* Team: which numbers a member may use */
.member-nums { display: flex; align-items: center; gap: 6px; width: 100%; margin-top: 8px; padding: 6px 9px; border: 1px dashed var(--border, #e5e7eb); border-radius: 8px; background: none; font-size: 11.5px; color: #4b5563; cursor: pointer; }
.member-nums:hover { border-style: solid; background: #fafbfc; }
.member-nums svg { width: 13px; height: 13px; }
.num-picks { display: grid; gap: 6px; margin: 12px 0; }
.num-pick { display: flex; align-items: center; gap: 10px; padding: 9px 11px; border: 1px solid var(--border, #e5e7eb); border-radius: 9px; cursor: pointer; }
.num-pick:hover { background: #fafbfc; }
.num-pick small { display: block; color: #6b7280; }
.nav-num.solo { cursor: default; background: rgba(255,255,255,.04); }

/* ---------------- workspace switcher & Platform Owner banner ---------------- */
/* Which business this screen belongs to. Sits under the logo, above the number picker,
   because everything below it - numbers, chats, flows, templates - is that workspace's. */
.ws-switch { position: relative; margin: 10px 2px 2px; }
.ws-btn { display: flex; align-items: center; gap: 8px; width: 100%; padding: 7px 10px; border-radius: 9px; border: 1px solid var(--side-border); background: rgba(255, 255, 255, .06); color: var(--side-text); cursor: pointer; font-size: 12.5px; font-weight: 600; text-align: left; }
.ws-btn:hover:not(:disabled) { background: rgba(255, 255, 255, .1); }
.ws-btn:disabled, .ws-btn.plain { cursor: default; background: transparent; border-color: transparent; }
.ws-btn > svg { width: 13px; height: 13px; flex: none; opacity: .7; }
.ws-name { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ws-dot { flex: none; width: 22px; height: 22px; border-radius: 7px; display: grid; place-items: center; font-size: 10px; font-weight: 700; color: #fff; letter-spacing: .01em; }
.collapsed .ws-switch .ws-name, .collapsed .ws-switch .ws-btn > svg { display: none; }
.collapsed .ws-btn { justify-content: center; padding: 7px 4px; }

.ws-menu { width: auto; max-width: 320px; }
.ws-menu .dd-item { align-items: center; }
.ws-menu .dd-item > svg { width: 15px; height: 15px; color: var(--accent-dark); flex: none; }

/* A Platform Owner inside a business they do not belong to. It stays on screen for the
   whole visit, and the visit itself is in the access log. */
.ws-visiting { display: flex; align-items: center; gap: 10px; padding: 9px 16px; font-size: 12.5px; background: var(--warn-soft); color: var(--warn); border-bottom: 1px solid var(--border); }
.ws-visiting svg { width: 16px; height: 16px; flex: none; }
.ws-visiting b { font-weight: 700; }
.ws-visiting .btn { flex: none; }
/* One row per WhatsApp number: its nickname, with the number itself underneath. */
.ws-menu .dd-item { align-items: center; padding-top: 9px; padding-bottom: 9px; }
.ws-menu .dd-item .small { margin-top: 1px; }
.ws-menu .dropdown-head { position: sticky; top: 0; background: var(--panel); font-size: 11px; text-transform: uppercase; letter-spacing: .03em; color: var(--text-2); padding: 9px 14px 6px; }
.ws-menu .dropdown-head:not(:first-child) { border-top: 1px solid var(--border); }
/* the button shows the number you are on, with its business underneath */
.ws-text { display: flex; flex-direction: column; min-width: 0; line-height: 1.25; }
.ws-sub { font-size: 10.5px; font-weight: 500; opacity: .65; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.collapsed .ws-switch .ws-text { display: none; }

/* The padlock on the sign-in footer, as an icon rather than an emoji. */
.auth-foot svg { width: 12px; height: 12px; vertical-align: -2px; margin-right: 5px; opacity: .75; }